Braven · 1 week ago
Associate Director, Program Operations
New York, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$63K/yr - $78K/yr
4+ years expBraven is a national nonprofit that prepares promising college students to secure strong first opportunities after graduation through a career-accelerating program. They are seeking an Associate Director, Program Operations - Post Accelerator, to lead the design and execution of operational systems that enable Fellows to successfully transition into their careers after graduation.
EducationHigher EducationNon Profit
No H1B
Responsibilities
Lead central operations for programming outside of the Accelerator (40%)
Lead planning and execution of national programs, including one or more of the following programs:
Designing and leading onboarding processes for Fellows to join Braven's Career Communities, an initiative that provides industry-specific support to Fellows
Designing and project managing in-person and virtual event operations for Braven's Career Communities, Ready to Launch Bootcamps, and other Post-Accelerator events
Leading operations for Braven's Professional Mentor Program, ensuring operational excellence in mentee recruitment, matching, and program execution
Leading operations for Braven's Job Opportunity and Talent Referral initiatives
Implement new Post-Accelerator strategies nationwide, collaborating with regions to secure strong first opportunities for Fellows
Laterally coordinate and provide accountability for regional and national team members who support program execution outside of the Accelerator
Manage and improve how we track and display program metrics so that cross-functional and cross-regional teams can track progress-to-goals
Analyze weekly Post-Accelerator data to identify program strengths and improvement opportunities
Observe programming on a biweekly basis to provide feedback
Serve as a critical contributor to Braven projects (35%)
Serve as a project contributor and consultant on Braven's relevant cross-functional project teams, building out new operational systems to support scale and delivering on business-as-usual work, including:
Developing and improving key standard operating procedures and systems, including, but not limited to, case management, mentor/mentee matching, attendance management, and event management
Designing and sending targeted communications in alignment with the Post-Accelerator communications strategies
Other deliverables to support smooth program launch and execution, as assigned
Support Post-Accelerator onboarding, training, and knowledge management (10%)
Onboard new teammates with significant Post-Accelerator touchpoints (including regional program managers and central staff) to Post-Accelerator strategies and initiatives
Design and deliver internal training sessions to support smooth Post-Accelerator execution
Update and maintain program operations documentation and resources
Create and iterate on central resources to make Post-Accelerator execution easier
Update and maintain the Post-Accelerator portion of Braven's internal wiki
Manage 1-2 part-time student interns (15%)
Onboard and set clear expectations for intern work streams
Provide support and feedback for successful integration into the team and completion of work
Other duties as assigned
Qualification
Required
Education: Bachelor's degree or equivalent experience
Experience: 4+ years in program, project, or operations management—ideally in education, nonprofit, or similar mission-driven environments
Demonstrated experience designing and implementing scalable operational systems
Excellent organization, prioritization, and project management skills
Strong collaboration and communication abilities, with comfort working cross-functionally
Ability to work in-person in Chicago (IL), New York City (NYC), or Newark (NJ) at least 3 days per week
Occasional evening or weekend program support (6-8 times per year)
Limited travel (no more than 3-4 weeks per year)
Authorized to work in the U.S
Braven doesn't offer employment visa sponsorship
Preferred
Experience building and leading complex operational or programmatic initiatives across multiple sites or stakeholder groups
Experience designing and delivering training across distributed teams that supports operational excellence
Proven ability to analyze, optimize, and scale systems while maintaining program fidelity and quality
Background in one or more of the following domains: stakeholder management, academic operations, or event logistics
Familiarity with CRM, project management, or workflow systems (e.g., Salesforce, Jira, Airtable, or similar platforms)
Demonstrated commitment to building strong and welcoming cultures that help to develop others
Exemplification of Braven's core values
Experience that has informed your belief in Braven's mission and has prepared you to work with, or for, Braven's student Fellow population
Benefits
Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)
$25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
Match of your 401K contribution up to 5% of your base annual salary, starting your first full month
Coverage of 85% of health insurance premium for employee and dependents
12 weeks of paid parental leave
A one-month paid sabbatical after 4 years on staff
Company
Braven
Braven empowers promising young people on their way to college graduation and strong first jobs.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1MKey Investors
Barclays Corporate BankingCD&R Foundation
2022-10-27Grant· $1M
2022-06-14Grant
2017-01-01Seed
Leadership Team
Aimée Eubanks Davis
Founder and CEO
Meeri Chang
Director of Systems Management
Recent News
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