USAJOBS · 6 days ago
Assistant Canteen Chief - Retail
Chicago, Illinois, USA
Full-time
Onsite
Entry, Mid Level
$62K/yr - $62K/yr
1+ years expThe Veterans Canteen Service (VCS) is seeking a dynamic Assistant Canteen Chief for their location at the VA Medical Center Canteen in Chicago. This role involves supporting daily operations, supervising team members, and ensuring excellent customer service for Veterans and their families.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center
Supervise, train, and support assigned personnel to build a motivated, high-performing team
Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors
Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards
Reinforce consistent adherence to established operational policies, procedures, and quality standards
Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability
Develop and implement local promotional programs to increase engagement and drive sales
Report directly to the Canteen Chief, providing updates on operations, performance, and compliance
Qualification
Required
Minimum of 1-2 years of direct food service and/or retail management experience
Proven track record of building sales, increasing profits, and developing staff
Hands-on leadership style with a strong emphasis on customer service and hospitality
Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems
ServSafe certification required (or must be obtained within 90 days of hire)
A current, valid REAL ID is required to work with the Veterans Canteen Service
Preferred
Associate Degree in Business, Hospitality, or Management preferred (not required)
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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