General Manager jobs in United States
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Grand Fitness · 22 hours ago

General Manager

Grand Fitness Partners (GFP) is a leading Planet Fitness franchise, operating over 90 locations across South Florida, California, Northern New Jersey, and Virginia. The General Manager (GM) is responsible for driving sales, membership growth, and team development within their club, requiring strong leadership and operational excellence.

Health Wellness & Fitness

Responsibilities

Foster a welcoming atmosphere for all members, prospective members, and guests while ensuring staff uphold superior customer service standards
Delegate responsibilities to staff and enforce all Planet Fitness policies and procedures
Support facilities maintenance and promptly address operational challenges as they arise
Oversee daily operations to ensure high service and operational standards
Promote a safe and healthy environment for members and staff
Drive membership growth and retention through customer engagement and outreach
Monitor club cleanliness and safety, addressing concerns proactively
Utilize system technology (DataTrak) for operational efficiency
Implement and oversee Individual Development Plans (IDPs) and Performance Improvement Plans (PIPs) for Shift Leaders and team members
Lead, coach, and develop team members to achieve club goals
Recruit, onboard, and train high-performing employees
Reinforce training programs to ensure team competency and service excellence
Analyze and manage key financial components, including KPI reporting, P&Ls, and budgets
Develop and oversee scheduling in alignment with labor models to ensure payroll compliance
Manage operational expenses through accurate inventory management and procurement
Accurately execute retail transactions and drive sales initiatives
Partner with Field Marketing Specialists to implement local marketing initiatives
Plan and execute in-club promotions and special offers to drive growth

Qualification

Financial managementTeam leadershipProblem-solvingMarketing initiativesCustomer engagementCPR/AED CertificationMicrosoft SuiteDataTrakCommunication skillsInterpersonal skills

Required

Proven experience leading a team, preferably in fitness, hospitality, or retail industries
Strong leadership, coaching, and team development skills
Effective problem-solving and decision-making abilities
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, customer-focused environment
Must be at least 18 years old
Willing to obtain CPR/AED Certification (training provided by Planet Fitness)
Ability to lift up to 50 pounds
Ability to stand and walk for extended periods
Willingness to work with cleaning chemicals and materials
Availability to work extended hours, weekends, and late evenings as needed
Must have reliable transportation

Company

Grand Fitness

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Grand Fitness Partners is a franchise division of Planet Fitness, founded in 2010 by David Bidwell and Scott Linsky, and is is one of the fastest growing franchisees in the Planet Fitness system.

Funding

Current Stage
Late Stage

Leadership Team

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David Bidwell
Chief Executive Officer
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Ally Spears
Talent Partner
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Company data provided by crunchbase