Walmart Canada · 2 days ago
Senior Director, Product Management — Supply Chain Technology (Grocery Network)
Bentonville, AR
Full-time
Onsite
Director/Executive
$160K/yr - $320K/yr
13+ years expWalmart Canada is seeking a Senior Director for their Supply Chain Technology organization, which powers one of the world’s largest grocery networks. The individual will own the platform experience for Warehouse Management Systems and lead a talented product organization to deliver an exceptional associate experience while leveraging AI and accelerating automation across facilities.
DeliveryRetailShopping
Responsibilities
Frame problems from first principles; develop hypotheses; run lean experiments; create durable platform strategies and investment theses that ladder up to Walmart’s business goals
Own roadmaps for multiple complex product lines; balance foundational platform work with feature delivery; formalize PM processes; oversee MVPs, scale outs, and retirements
Champion product/feature analytics (telemetry design, data logs, eventing), experimentation, and research; extract insights from complex operational data to guide bets and tradeoffs
Use design thinking, journey mapping, and process optimization to uncover unmet needs for internal customers (DC leaders, associates) and external customers (grocery shoppers)
Collaborate with engineering leaders on architecture choices, technical debt, platform SLAs, and the selective adoption of emerging tech (cloud/edge, PaaS/IaaS, QA/observability)
Lead roadmaps for robotics and automation across facilities; integrate with OT systems (e.g., PLC/SCADA), WES/WCS, and site technologies to unlock step change productivity
Oversee labor management, scheduling, and performance products; ensure they harmonize with WMS and automation to optimize cost, safety, and throughput
Build fact-based narratives using data and operational insights; drive consensus across differing viewpoints; model servant leadership and decision clarity
Define and drive the multiyear strategy and roadmap for WMS and adjacent products that power grocery DC operations—prioritizing reliability, usability, resilience, and scale
Deliver intuitive, low friction workflows that remove cognitive load for frontline associates and leaders, and measurably improve safety, quality, and throughput
Partner with engineering, operations, and vendor ecosystems to integrate automation and robotics (e.g., ASRS, goods to person, conveyance, AMRs) into warehouse flows; scale controls and orchestration to new sites
Apply AI/ML to solve high value operational problems (slotting, labor optimization, exception detection, ETA/promise accuracy)—with clear guardrails, measurable outcomes, and change management plans
Manage and grow a high performing org (3–4 direct leaders; ~15 PMs). Set crisp outcomes, coach on craft, and build a healthy operating cadence across portfolio planning, discovery, and delivery
Influence senior stakeholders in Supply Chain Operations, Engineering, Data/Analytics, Security, Finance, and HR to deliver integrated, on time, on budget outcomes
Establish strong product metrics, launch excellence, SLAs/SLOs, and postlaunch learning loops; ensure compliance, privacy, safety, and reliability across facilities
Qualification
Required
Bachelor's degree in computer science, engineering, or related area and 13 years' experience in product management
15 years' experience in product management or related area
Preferred
Experience modernizing legacy platforms into modular, API first services and event driven architectures
Handson exposure to edge computing in facilities, cloud platforms (PaaS/IaaS), and quality/observability tooling
Background in grocery or temperature controlled distribution
Advanced degree (MS/MBA) and/or patents/publications in supply chain, automation, or AI
Master's degree in Computer Science, Engineering, Business Administration, or related area and 12 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
Supervisory experience
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices
Benefits
Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase