BlueCross BlueShield of South Carolina · 2 weeks ago
Client Relationship Manager I
Columbia, SC
Full-time
Onsite
Mid Level
4+ years expBlueCross BlueShield of South Carolina is a health insurance provider, and they are seeking a Client Relationship Manager I to serve as the day-to-day lead in client issues and service resolution for assigned accounts. The role involves working with various internal stakeholders to meet client needs, implement new clients, and ensure the accuracy of client-facing materials.
Financial ServicesHealth CareHealth InsuranceInsuranceMedical
Responsibilities
Serves as the internal day to day client account manager, working with Consultants, Client Advocates, NA Operations and Support, Reporting Medical Management, Product Development, etc. and Partner Plan Account Managers to meet client needs and resolve client issues
Participates in the implementation of new clients
Assists in the assessment of client specific benefits to determine set up in the Group Library ensuring coded correctly
Monitors key deliverable dates related to marketing
Trains clients and consultants on E bill
Handles escalated or system problems identified by the Account Advocates
Assures quality including accuracy of SBCs, Benefit Booklets and other client/member facing materials before submission to the client
Qualification
Required
Required Education: Level and Degree Type: Bachelor's
Required Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
Required Work Experience: 4 years of experience in an account management environment in a support role and/or in a client facing or professional role in an area that supports client management (claims, customer service, membership, product development, etc.)
Required Skills and Abilities: Excellent written and oral communication skills. Good analytic and problem-solving skills. Ability to work independently. Knowledge of health care and health benefits
Required Software and Other Tools: Microsoft Office
Required Licenses and Certificates: SC Life and Health Insurance License (within 6 months of hire)
Preferred
Preferred Licenses and Certificates: Certified Employee Benefit Specialist (CEBS)
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
BlueCross BlueShield of South Carolina
For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
April Richardson
Vice President and Chief Operating Officer of Companion Benefit Alternative
Alli McGary
Talent Acquisition Partner
Recent News
2025-09-13
UPSTATE BUSINESS JOURNAL
2025-09-03
2025-06-03
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