Patient's Choice Medical · 11 hours ago
Customer Service Representative
St Louis, MO
Full-time
Onsite
New Grad, Entry LevelPatient’s Choice Medical is a leader in the Durable Medical Equipment Industry, specializing in wheelchair and mobility products. They are seeking a Customer Service Representative to support their Sales Staff in the field and assist with various administrative tasks related to Medicare and Medicaid policies.
Health CareMedical DeviceRetail
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant
Require individual to be an excellent communicator
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow
Work in a collaborative environment where we learn and apply as a team
Qualification
Required
Background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market
Support the Sales Reps in the field along with Customer Service
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our 'St. Louis' office
Excellent communicator
Activities include phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow
Preferred
Some College Preferred or Experience with Administrative Tasks
Benefits
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA – Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
Company
Patient's Choice Medical
Patients Choice Medical specializes in medical equipment and power wheelchairs, focusing on patient-first care.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase