Middlesex Savings Bank · 13 hours ago
Teller
Wayland, MA
Part-time
Onsite
New Grad, Entry Level
$36K/yr - $46K/yr
0+ years expMiddlesex Savings Bank is committed to promoting its core values and mission through the role of Teller. The Teller is responsible for enhancing customer experience, ensuring operational excellence, and building strong customer relationships through various transactions and service recommendations.
FinanceFinancial Services
Responsibilities
Customer Experience: Develops an understanding of customers’ needs and expectations, and offers products and services that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate
Operational Excellence: Ensures quality and accuracy of work. Demonstrates sound technical knowledge, including of Bank products, services and technology services. Stays informed of and adheres to alerts, procedures and policies. Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance. Complies with all Bank policies including those pertaining to confidentiality, email, and others
Teamwork: Is an engaged member of the branch team; steps up as needed to accomplish team objectives. Supports the branch supervisors in implementing Bank policies, procedures and initiatives and creating a positive work environment
Credibility: Follows through on tasks and assignments, manages time and priorities effectively and demonstrates flexibility. Expresses ideas well and clearly; uses professional written, verbal and electronic communications. Supports branch, division and Bank’s strategic goals
Decision Making: Understands and complies with Bank policies and procedures. Is aware of potential risks and alerts branch supervisors as appropriate. Brings requests for exceptions to branch supervisors as appropriate. Recognizes warning signs of fraud and escalates appropriately
Miscellaneous: Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Performs other related and unrelated duties as required
Qualification
Required
High School Diploma or its equivalent, or currently enrolled is required
3-6 months banking or retail cash handling experience is preferred
Strong customer service, interpersonal and organizational skills desired
Must possess knowledge of basic math principles and be able to perform basic mathematical procedures
Must possess intermediate technology skills, including knowledge of Microsoft Office
Must be able to work extended and weekend hours
Scheduling and work location flexibility required
Must be able to stand for extended periods of time and lift 25 pounds
Company
Middlesex Savings Bank
Middlesex Savings Bank is one of the largest and strongest banks in Massachusetts. They are also a mutual form of institutio
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dana M. Neshe
Chair, President & CEO
Recent News
2025-06-11
Worcester Business Journal
2025-03-11
Company data provided by crunchbase