Park 6 Logistics · 7 hours ago
Customer Service Agent
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $46K/yrPark 6 Logistics is a growing logistics and warehousing company committed to efficiency, reliability, and operational excellence. They are seeking a dedicated and detail-oriented Customer Service Agent to ensure a seamless experience for clients by providing accurate information and resolving inquiries.
EducationProfessional ServicesTraining
Responsibilities
Serve as the primary point of contact for customer inquiries via phone, email, and internal systems
Provide timely and accurate information regarding orders, deliveries, and service requests
Resolve customer issues efficiently while maintaining a high level of professionalism
Coordinate with internal teams to ensure customer needs are met
Maintain accurate records and update customer information as needed
Support daily operations by ensuring clear and effective communication
Qualification
Required
Strong verbal and written communication skills
Professional and customer-focused mindset
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and problem-solving abilities
Basic computer proficiency and ability to learn internal systems quickly
Reliability, attention to detail, and a proactive attitude
Benefits
Opportunities for professional growth and internal advancement
Supportive and team-oriented work environment
Stable full-time position with long-term potential
Ongoing skill development and training opportunities
Company
Park 6 Logistics
Park 6 Logistics is a forward-thinking marketing agency dedicated to helping businesses grow through strategic branding, data-driven campaigns, and meaningful audience connections.
Founded in 2014
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase