Coca-Cola Beverages Florida · 2 days ago
IT Collaboration Engineer
Tampa, FL
Full-time
Onsite
Mid Level
3+ years expCoca-Cola Beverages Florida is a family-owned independent Coca-Cola bottler and is seeking a Collaboration Engineer to join their team in Tampa. The Collaboration Engineer will be responsible for the design, implementation, and support of unified communications and collaboration platforms, ensuring seamless communication across various systems.
Food and BeverageManufacturingSales
Responsibilities
Deploy, configure, and maintain collaboration solutions such as Microsoft Teams, Zoom, Cisco Webex, Slack, or similar enterprise platforms
Manage unified communications infrastructure, including VoIP, telephony, call routing, voicemail, and conferencing systems
Monitor and optimize system performance, ensuring high-quality audio, video, and messaging services
Troubleshoot and resolve collaboration-related issues, providing Tier 2/3 support to end users
Integrate collaboration platforms with enterprise applications, identity systems, and productivity tools
Implement security, compliance, and governance policies for collaboration technologies
Develop and maintain system documentation, runbooks, and end-user guides
Partner with IT, security, and business stakeholders to evaluate and implement new features and tools
Work closely with facilities on conference maintenance/enhancements
Provide training and guidance to end users on collaboration technologies
Stay current with emerging collaboration technologies and recommend improvements
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3–5 years of experience in unified communications, collaboration platforms, or systems engineering
Hands-on experience with Microsoft Teams, Cisco Webex, or equivalent enterprise collaboration solutions
Knowledge of VoIP, SIP, telephony systems, and video conferencing technologies
Familiarity with identity and access management, Active Directory, and Single Sign-On (SSO)
Experience with monitoring, reporting, and troubleshooting tools
Preferred
Relevant certifications preferred (Microsoft Teams Voice Engineer, Cisco Collaboration, etc)
Benefits
Total Wellness Programs including health, dental and vision plans
401K program with healthy company match
Supplemental Life Insurance
Three weeks of vacation pay, and 10 company paid holidays
Tuition reimbursement
Employee Assistance Programs (EAP)
Competitive compensation
Company
Coca-Cola Beverages Florida
Coca-Cola Beverages Florida specializes in manufacturing and distributing beverages.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andy Hill
President
Recent News
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