Nations Roof · 2 days ago
Office Administrator/ Customer Service - Sioux City, IA
Sioux City, IA
Full-time
Onsite
Mid, Senior Level
$24/hr - $28/hr
5+ years expNations Roof LLC is one of the largest and top-ranked commercial roofing organizations in the U.S., offering a stable career with growth and training opportunities. The Service Office Administrator will manage administrative tasks, invoicing, and support the service team to enhance efficiency and customer satisfaction.
Real Estate
No H1B
Responsibilities
Inbound and outbound phone calls and emails
Assist with dispatching crews
Process, review, code and input daily outgoing invoices and incoming payments
Collections on local and past due customer accounts
Send and receive Work Orders, Purchase Orders, COI and Warranties for Service
Assistance in creation of work order in CRM software from client request
Assist with the preparation, review and administration of contractual proposals, contracts and purchase orders relating to construction projects
Preparation, review and administration of subcontractor MSA’s, POs, and certificates of insurance
Cross train and provide back up support in the office
Project set up and job maintenance, as required
Account payable and receivable, as required
Verify payroll consolidation and entry, as required
Reconcile accounts, as required
Assist with administration of human resources, new employee onboarding, and benefits related matters for service personnel, as required
Assist in tracking and administration of service fleet vehicle maintenance schedules
Assist in receiving and tracking vendor/supplier preliminary notices and lien release requirements, submittals, and releases, as required
Processes, organizes, and maintains documents
An ability to produce a high-volume output while maintaining attention to detail
Other duties as assigned
Qualification
Required
5 years' experience in office support role in similar construction or services industry
Excellent verbal and written communication skills
Ability to effectively plan, organize and meet deadlines while maintaining a high level of quality
Intermediate computer skills required. (Microsoft Suite: Word, Excel, PowerPoint, etc.)
Preferred
Bachelor's degree in related field preferred
Any equivalent combination of education and experience may also be considered
Benefits
Medical, Dental, Vision Benefits
Accident and Disability Insurance
Life Insurance
Holiday and Vacation
401(K) with employer match
Opportunities for career advancement and professional development.
A dynamic and supportive work environment.
Company
Nations Roof
Nations Roof is a construction firm offering roof repair and replacement services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Acacia Partners
2024-07-15Acquired
2021-01-12Corporate Round
Leadership Team
Jake Hyatt
Chief Executive Officer
Richard Nugent
Founder, President and CEO
Recent News
2025-12-10
PR Newswire
2025-11-18
2025-11-18
Company data provided by crunchbase