Indiana University · 5 days ago
Building Services Supervisor (Building Services Leader)
Indianapolis, IN
Full-time
Onsite
Entry, Mid Level
2+ years expIndiana University is dedicated to providing a high-quality physical environment for its community. The Building Services Supervisor will lead and manage custodial staff, ensuring effective operations and high standards of cleanliness across campus facilities.
Higher Education
Responsibilities
Mentors, coaches, trains, and develops employees
Leads, supervises, manages, counsels, recognizes/appreciates, and determines corrective action for assigned employees
Administers performance evaluations/communications and conducts regular meetings with all employees across multiple shifts
Identifies cleaning needs through consistent, daily facility tours, and inspections to ensure baseline and requested services are being met
Tours assigned work areas with each employee at least weekly, or more often if needed, to inspect and address concerns
Determines, records, and addresses deficiencies appropriately and in a timely manner
Evaluates overall cleaning inspections metrics to assess and resolve performance issues
Creates and implements a project calendar to address reoccurring and emergent building issues
Regularly communicates and coordinates with key customers in assigned facilities, including but not limited to, building occupants, zone maintenance managers, directors/facility leaders, and other CFS (Campus Facility Services) and external contacts to ensure all projects, events, and/or activities are well organized and clearly defined
Reviews and analyzes costs associated with cleaning needs, then addresses budgetary constraints related to projects
Makes recommendations regarding the planning, development, and organization of cleaning projects and contracts
In conjunction with the directors/facility leaders, develops and implements training programs for front line cleaning staff
Monitors and maintains appropriate inventory levels and equipment/asset condition through regular physical inspections and required documentation
Participates in CFS (Campus Facilities Services) departmental initiates as offered or requested to promote increased efficiency, communication, work processes, etc. to help the department reach its goals and objectives
Makes recommendations in regard to the creation of policies and procedures to campus support functions and related issues
Communicates and implements Indiana University and departmental practices, policies, and procedures
Participates in an on-call rotation to provide supervisory level support and cover emergencies on campus
Performs other duties as assigned
Provides day-to-day operational management of Custodial staff
Establishes short-term operational objectives
Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency
Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed
Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff
Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff
Ensures and provides training to assigned staff to improve building services; researches and identifies development opportunities for assigned staff
Researches and stays up-to-date on new industry building services standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems
Qualification
Required
Bachelor's degree in business, inventory management, controls, facilities management, or related field
2 years in business, inventory management, controls, facilities management, or related field
Valid driver's license and ability to be insured by Indiana University Upon Date of Hire
Ability to work in a safe and efficient manner
Strong verbal communication and listening skills
Proficient communication skills
Effective leadership skills
Demonstrates problem solving skills
Demonstrates a high commitment to quality
Ability to simultaneously handle multiple priorities
Understanding of budgets and budgeting process
Knowledge and understanding of Microsoft Office programs such as Word, Excel, Outlook, etc
Ability to successfully complete required training programs
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
Inside INdiana Business
2026-01-13
2025-10-31
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