Cengage Group · 1 week ago
Sr Product Researcher
Cengage Group is a global education technology company serving millions of learners. The Sr Product Researcher will collaborate with various teams to enhance a data-driven culture and support customer engagement through rigorous research and analysis.
E-LearningEdTechHigher EducationTraining
Responsibilities
Collaborate closely with Product, Build, Sales, and Marketing groups to strengthen a data-driven culture and support customer engagement in research
Develop evaluation frameworks, study builds, surveys, and other research instruments
Coordinate data collection and analysis while maintaining scientific rigor
Apply a strong understanding of data privacy and human-subject research requirements
Identify patterns and insights through deep triangulation of multiple data sources
Manage external vendors and partner with internal collaborators to ensure the quality and validity of insights
Convey findings transparently and purposefully to support consistent product development and successful messaging
Work with internal and external partners to refine research questions and provide actionable recommendations
Monitor product implementation and deliver recommendations for ongoing optimization
Qualification
Required
A PhD or Master's degree, or equivalent experience, in Educational Research, Psychology, Program Evaluation, Anthropology, or a related field, together with a strong business approach and interest in technology
Experience conducting quantitative research and analyzing large datasets, with the ability to develop, lead, and coordinate research studies
Experience in qualitative research and user-centered approaches, including the capacity to develop and lead open-ended, exploratory research
Demonstrated experience developing research and evaluation frameworks and managing end-to-end research programs
Strong project coordination skills; highly collaborative with a problem-solving, achievement-focused approach
2–4 years of experience managing research projects in a client services firm, B2C environment, or academic setting
Ability to self-manage progress against goals and results, with a high degree of accountability and urgency
Strong bias for action
Strong writing and data visualization abilities, capable of preparing and delivering information clearly to various audiences
Comfort working through ambiguity and seeking answers to complex, open-ended problems
Ability to work under tight deadlines while maintaining high quality standards
Preferred
Preferred experience in Higher Education, K–12, or Career and Professional Education contexts
Benefits
Discretionary incentive bonus program
Company
Cengage Group
Cengage Group is an EdTech company that provides secondary and higher education to learners at an affordable price.
H1B Sponsorship
Cengage Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (6)
2023 (21)
2022 (19)
2021 (16)
2020 (56)
Funding
Current Stage
Late StageTotal Funding
$500M2023-06-02Private Equity· $500M
Recent News
2025-10-31
Company data provided by crunchbase