AppLab Systems, Inc · 1 week ago
IT Business Partner for (QC/QA/R&D) - Manager
AppLab Systems, Inc is seeking an IT Business Partner for QC, QA, and R&D. This role is responsible for partnering with the business for IT solutions, managing application support, and ensuring compliance with evolving business requirements.
Responsibilities
Build technical understanding of Quality Systems QC applications/software’s and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements
SAP Support for Quality Module, Handling Audit Trails, CSV activities
Network Administration, Software application management, Vendor management, User management with roles and profiles
Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc
Evaluate new technologies, develop innovative solutions to deliver business objectives
Multi-Functional teams across regions eg. Quality Control, Quality Assurance, R&D, RA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals
Determine opportunities to implement / scale applications across regions where there are similar business processes
Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap
Track committed project timelines, milestones, budgets, scope deliverables and business outcomes
Ensure that key performance indicators and success criteria are aligned with the desired outcomes
Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners
Qualification
Required
A minimum of a bachelor's degree in engineering, Information Technology or a related field
5-7 years of work experience across various technology platforms
Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical
Strong skills in handling IT Quality Systems (QC systems – Empower, LIMS, ELN, Trackwise, QC Instruments/QA/R&D systems etc.,), Administration, CSV activities, and QC Systems validation and qualification
Strong knowledge in handling QC Instruments
Strong onsite working experience in QC Lab, R&D Lab and GMP areas in pharmaceutical manufacturing sites
Demonstrated analytical skills
Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios
Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
Experience supporting Quality – QC/QA, R&D and RA software solutions, IT infrastructure solutions etc
Preferred
SAP Skills in Quality modules is desirable