HP · 1 day ago
Customer Support Engineering
Spring, Texas, United States of America
Full-time
Onsite
Mid, Senior Level
$105K/yr - $162K/yr
7+ years expHP is a leading technology company seeking a Customer Support Engineering professional. The role involves leading functional project teams to ensure quality requirements and processes are integrated throughout product development, while also driving innovation and quality initiatives.
ComputerConsumer ElectronicsHardwareIT InfrastructureSoftware
Responsibilities
Leads functional project teams of other quality engineers and internal and outsourced development and manufacturing partners
Leads the team in design and integration of quality requirements, processes, and practices into the development, design, manufacturing, and continuous improvement of products and solutions
Expands relationships with internal and outsourced partners for quality, product manufacturing and development
Reviews and evaluates product and solution designs and production activities for potential quality issues
Provides tangible feedback based on results and root-cause analysis and implements solutions to improve product quality and mitigate risk of failures
Performs overall tracking and reporting of various quality related performance metrics
Provides domain-specific expertise and product engineering leadership and perspective to cross-organization projects, programs, and activities
Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing engineering organization
Applies advanced subject matter knowledge, and contributes to other complex projects, and exercises independent judgment in resolving business issues and establishing policies
Provides mentoring and guidance to less-experienced staff members to set an example of quality engineering design and development, innovation, and excellence
Qualification
Required
Four-year or Graduate Degree in Industrial Engineering, Manufacturing Engineering, Electrical or Electronics Engineering, or any other related discipline or commensurate work experience or demonstrated competence
Typically has 7-10 years of work experience, preferably in quality assurance, reliability, or a related field
Agile Methodology
Auditing
Automation
Computer Science
Continuous Improvement Process
Corrective And Preventive Action (CAPA)
Data Analysis
Good Manufacturing Practices
ISO 9000 Series
New Product Development
Pharmaceuticals
Process Improvement
Product Quality (QA/QC)
Project Management
Quality Management
Quality Management Systems
Risk Management
Root Cause Analysis
Test Automation
Test Planning
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
Company
HP is a manufacturer and seller of personal computers, printers, computer hardwares, and business solutions.
10001+ employees
H1B Sponsorship
HP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (193)
2024 (187)
2023 (190)
2022 (200)
2021 (178)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$5.25BKey Investors
U.S. Department of CommerceBerkshire Hathaway
2025-04-14Post Ipo Debt· $1B
2024-08-27Grant· $50M
2022-04-06Post Ipo Equity· $4.2B
Leadership Team
Alex Paranicas
Senior Director, Corporate Strategy
Andrew Bolwell
Chief Disrupter and Global Head of HP Tech Ventures
Recent News
2026-01-22
Company data provided by crunchbase