NationSwell · 1 week ago
Sr. Associate, Program Management
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $75K/yr
3+ years expNationSwell is an executive membership community and advisory that helps leaders accelerate their impact. They are seeking a Senior Associate, Program Management to manage partner accounts and support project teams in fulfilling research, insights, strategies, and content. The role requires collaboration, problem-solving, and attention to detail in a mission-driven environment.
AssociationCommunitiesInternetNon Profit
Responsibilities
Lead day‑to‑day project management across assigned accounts, ensuring timelines, workflows, and deliverables are clearly defined, communicated, and executed with precision
Support on helping project teams prioritize tasks to keep teams focused on timelines and key workstreams, while proactively identifying risks, resolving blockers, and maintaining momentum
Build and maintain project management systems (e.g., Airtable) that provide transparency into timelines, responsibilities, and progress for both internal teams and clients
Serve as a point of contact for clients, fostering trusted relationships through clear communication, strategic guidance, and consistent follow‑through
Ensure delivery of timely updates on project status, timelines, budgets, deliverables, and performance insights, ensuring clients and internal teams feel informed and supported
Anticipate client needs and partner with internal teams to deliver a seamless, high‑quality experience
Prepare and synthesize notes from interviews, events, and partner conversations to inform content development and strategic recommendations
Support the Director, Program Management across projects (including setting up and managing Airtable to keep everyone on track and informed)
Coordinate across cross-functional teams in NationSwell to help deliver on the goals of the projects (e.g. working with the Programming & Events team to coordinate with speakers of events, Membership team to ensure communication on accounts are synced)
Support on billing, resourcing (internal staff & freelancers) and financial reconciliation activities
Qualification
Required
At least 3 years experience in account management, project management, and/or closely related client services
Has experience managing complex, multi‑workstream projects in a fast‑paced or agency environment - strong time‑management and prioritization skills
Experience serving as a day‑to‑day client contact, translating client needs into clear internal direction with confidence and clarity
A self‑starter who brings solutions, asks smart questions, and takes initiative to keep work moving
Energized by wearing many hats and thrives in a collaborative environment to ensure the success of the project, the team, and the client
Brings a positive, steady, and constructive attitude to fast‑moving work, helping teams navigate ambiguity with clarity and calm
Skilled at coordinating cross internal & external teams to ensure alignment and smooth execution
Familiarity with financial processes such as billing, vendor coordination, and reconciliation
Exceptional written and verbal communication skills, with the ability to synthesize information from interviews, events, and partner conversations and craft clear, concise actionable updates for both internal teams and clients
Preferred
Experience supporting production from editorial, video, or social production to event logistics (e.g., speaker coordination, invitation lists, RSVPs, run‑of‑show support)
Familiar with agency business models (strategy, creative, production) and comfort tracking project profitability, hard costs, and budget adherence
Benefits
Health and Wellness: Health, dental, and vision insurance, HSA, FSA, and free memberships to OneMedical, Peloton App One, and Talkspace
Work-Life Balance: Flexible paid time off and adaptable schedules to encourage your work-life balance
Giving Back: Paid time off for employees to volunteer for causes that matter to them and internal moments to celebrate it
Support for Caregivers: Dependent Care FSAs and 16 weeks paid parental leave to support caregivers in the workplace
Your Savings: Employees are offered a 401k account, and we match a portion of each contribution
Company
NationSwell
NationSwell is a social impact company dedicated to helping change-makers tackle the world’s most urgent challenges.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.2MKey Investors
Patrick J. McGovern Foundation
2022-01-19Grant· $0.2M
2020-01-01Series Unknown
Leadership Team
Titilayo Golden
Chief Operating Officer
Amy Lee
Chief Strategy Officer (CSO)
Recent News
2025-05-12
Company data provided by crunchbase