alexanderwang llc. · 1 week ago
Director, Ecommerce Operations
NYC Metro Area
Full-time
Onsite
Director/Executive
$150K/yr - $160K/yr
7+ years expAlexander Wang LLC is seeking a Director of Ecommerce Operations to oversee the execution of their ecommerce operations ecosystem. This role involves strategic planning, project governance, and ensuring alignment between various teams to drive digital growth and operational objectives.
Apparel
Responsibilities
Monitor day-to-day site operations (availability, performance, incident management, QA) and drive root-cause and remediation for issues
Oversee QA, UAT, and deployment phases with strong attention to risk management and rollback strategies
Implement project governance, documentation, and reporting for all eCommerce initiatives
Coordinate integrations across ERP, OMS, CRM, POS and analytics systems
Collaborate with engineering, product, operations, and digital commerce teams to define project scope, timelines, and deliverables
Translate business requirements into technical tasks and integration stories
Manage communications between IT and business units to ensure alignment on goals and milestones
Develop and maintain detailed roadmaps including data, system integrations, and roadmap
Own sprint planning, backlog management, and release coordination across the eCommerce technical team
Facilitate agile and drive sprint discipline aligned with business priorities
Track sprint performance and ensure visibility into progress, risks, and dependencies
Support continuous improvement of agile workflows and release management practices
Execute a comprehensive ecommerce growth strategy that improves on-site conversion, streamlines the customer journey, and increases qualified traffic
Partner closely with Marketing and Merchandising teams on delivering traffic-driving strategies
Continuously analyze performance data, customer insights, and market trends to identify opportunities, refine hypotheses, and shape the forward-looking ecommerce roadmap so that the platform, capabilities, and customer journeys are always improving
Champion a culture of continuous improvement by embedding experimentation frameworks (e.g., A/B testing), clear success metrics, and data-driven decision making across the ecommerce delivery lifecycle, ensuring teams learn quickly, iterate often, and scale what works
Qualification
Required
7+ years in DTC/ecommerce management and IT/digital project management
Proven leadership ability to mobilize cross-functional teams and work within a collaborative environment
Strong technical understanding of ecommerce systems, architectures, APIs, data flows, integrations, and digital operations workflows. Experience managing agile teams using Jira, Confluence, or similar tools
Advanced analytical skills with experience using Google Analytics to inform decision making
Excellent communication, organization, and stakeholder management skills
This role will manage 1 direct report and lead day-to-day execution through the eCommerce technical delivery function
Experience with retail or fashion industry systems and omnichannel commerce processes
Ability to work onsite at our NY office
Company
alexanderwang llc.
Alexander Wang is a global luxury lifestyle brand that challenges the conformity of luxury fashion at the intersection of high and low culture.
201-500 employees
H1B Sponsorship
alexanderwang llc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2022-09-06Series Unknown
Leadership Team
Robert Rizzolo
Global President
Recent News
EIN Presswire
2025-09-22
EIN Presswire
2025-09-19
2025-09-15
Company data provided by crunchbase