EMCOR Services Mesa Energy · 1 day ago
Customer Service Representative - HVAC Sales Entry Level
Irvine, CA
Full-time
Onsite
Entry Level
$26/hr - $30/hr
2+ years expEMCOR Services Mesa Energy is a full-service HVAC contractor known for high-quality consulting services and energy solutions. The Customer Service Representative will focus on customer follow-ups, ensuring customer satisfaction, and retaining a strong customer base through excellent service and communication.
Building MaintenanceFacilities Support ServicesHeating Ventilation and Air Conditioning (HVAC)Mechanical Engineering
Responsibilities
Gain insight into our service performance
Document, with accuracy, customer responses and your impressions from these visits
Perform site surveys and other types of checks to ensure our quality
Present new technology and enhanced PM services when given the chance
Report all findings, customer opinions, pictures, and results to company leadership
Monitor all maintenance data to proactively respond to situations before the customer calls us
Be a positive influence in representing EMCOR/Mesa Energy Systems to our contract customers and as a fellow member of the contracts team
Perform other duties as assigned
Qualification
Required
2+ years Customer Service experience
Advanced MS Word, Excel, Outlook, and PowerPoint skills
Must have strong verbal and listening communication skills and excellent telephone etiquette as well as professional friendly demeanor
The ability to solve problems and act with appropriate urgency
Must have a valid driver's license
Preferred
Bachelor's degree
Mechanical aptitude
Benefits
Medical
Dental
Vision coverage
Health savings and flexible spending accounts
Life insurance
Disability
A 401(k) Savings Plan
College Coach
Employee assistance program
Company
EMCOR Services Mesa Energy
Mesa Energy is a licensed full service HVAC, building automation, and retrofit contractor with a reputation for combining high-quality consulting services with efficient, cost-effective customized energy solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jason Carrere
Cusromer Development
Recent News
2025-10-02
Company data provided by crunchbase