Indiana University · 2 days ago
Financial Aid/Scholarship Specialist, University Enrollment Services
Bloomington, IN
Full-time
Onsite
Senior Level
5+ years expIndiana University is seeking a Financial Aid/Scholarship Specialist to support its University Enrollment Services. The role involves ensuring compliance and data security, overseeing financial aid and scholarship activities, and providing support and guidance to students and staff regarding financial aid processes.
Higher Education
Responsibilities
Ensures the system functions correctly according to evolving business needs (e.g., setting up new scholarship rules, application cycles)
Ensures data security and compliance, including ensuring campus level users have the right level of functionality to perform their duties
Programs and tests reports for use in the Indiana University Information Environment translating user requests, or regulatory information
Provides support (often but not limited to ad hoc processes) using standard query language, (SQL) or other programming tools for quick turnaround, downstream processing, trouble-shoot errors, etc
Provides the necessary framework for business units to operate and organize their work within the technical system
Serves as point of contact for students and associated individuals about financial aid and/or scholarship information and processes
Oversees financial aid and/or scholarship activities such as outreach, reporting, and monitoring
Updates and maintains student records
Prepares and presents information regarding federal financial aid, scholarships, employment, and grants for various campus groups, high school students, and parents at meetings, group discussions, workshops, and recruitment sessions
Evaluates unusual/mitigating circumstance documentation or information provided by the student
Exercises judgment by adjusting or revising costs, contribution, need, or dependency status as exceptions to the prescribed process
Analyzes various system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid/scholarships under federal, state, and institutional guidelines
Notifies students of changes in eligibility of awards and suggests corrective action to restore award eligibility
Provides guidance to other financial aid/scholarship specialists
Makes process recommendations for improved operational efficiency
May hire, train, and supervise student employees
Qualification
Required
Bachelor's degree in business, public policy, or related field
5 years in student services, higher education student affairs, business, or related field
Proficient written and verbal communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Possesses a high degree of initiative
Ability to influence internal and/or external constituents
Excellent organizational skills
Friendly and service-oriented
Demonstrates customer service skills
Demonstrates ability to maintain confidential information
Experience in a regulated environment
Demonstrates excellent judgment, tact, and diplomacy
Highly developed customer relations skills
Commitment to working with people of diverse backgrounds
Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance
Preferred
Experience working with complex data and/or records services in a team environment
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
Inside INdiana Business
2026-01-13
2025-10-31
Company data provided by crunchbase