Director of Operations jobs in United States
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Raymond James · 1 month ago

Director of Operations

Raymond James is seeking a Director of Operations to lead all operational functions at Silversage Wealth Advisors. This role involves applying industry expertise to enhance organizational consistency, manage client service, and ensure compliance with policies while improving the client experience.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management
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Growth Opportunities

Responsibilities

Collaborates with leadership in long-term strategic planning to implement organizational vision and optimize operations
Leads and manages Client Service Associates and other team members, fostering a culture of accountability and excellence
Performs human resources duties, including hiring, conducting employee performance evaluations, managing employee time records and payroll administration
Administers employee benefits programs, including 401(k), health, and dental insurance, etc
Monitors cash flow and business expenses; conducts monthly P&L reviews with leadership to ensure financial targets are met
Drives the development and execution of marketing campaigns and educational initiatives
Designs, refines, and enforces operational workflows to maximize team productivity and service quality
Manages systems for tracking and reporting client interactions to ensure consistency and compliance
Supervises general office operations, building management, vendors, equipment, software and insurance
Processes client cash and trade requests with accuracy and efficiency
Researches and resolves complex client situations and inquiries
Provides oversight, research and guidance on all industry compliance-related matters
Ensures all industry and Raymond James mandates are conducted such as Prudent Process Reviews
Performs other duties and responsibilities as assigned

Qualification

Financial services expertiseOperational managementCompliance knowledgeAnalytical skillsStrategic planningProject managementInterpersonal skillsCommunication skillsTeam collaborationDetail-oriented

Required

Bachelor's (Required)
General Experience - 3 to 6 years
Manager Experience - 3 to 6 years
Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Preferred

Bachelor's degree preferred
Five or more years' experience in the financial services industry, preferably including related operational management and supervisory experience
Series 7, 9 & 10
Series 63, 65 and/or 66 as required by state
Ability to obtain additional securities and advisory state registrations if required by state

Benefits

401(k)
Health, and dental insurance

Company

Raymond James

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Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.

Funding

Current Stage
Public Company
Total Funding
$1.5B
2025-09-09Post Ipo Debt· $1.5B
1983-07-01IPO

Leadership Team

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Paul Shoukry
Chief Executive Officer
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James Sickling
COO - Fixed Income
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Company data provided by crunchbase