Synchron · 1 week ago
Field BCI Specialist (Clinical Development)
New York, NY
Full-time
Onsite
Mid Level
$90K/yr - $120K/yr
3+ years expSynchron is a neurotechnology company dedicated to delivering brain-computer interfaces for individuals with paralysis. The Field BCI Specialist will support clinical trials by leading patient sessions, ensuring data quality, and collaborating with internal teams to enhance product development.
Information TechnologyManufacturingMedicalMedical Device
No H1B
Responsibilities
Lead in-home patient sessions, traveling up to 80–90%
Train patients and caregivers on safe, effective use of Synchron's BCI systems
Own system setup, configuration, optimization, and training across hardware and software
Monitor session quality and system performance in real-world environments
Troubleshoot technical, workflow, or user issues in real time and determine next steps
Build trusted, empathetic relationships with patients, caregivers, and study staff
Execute clinical trial activities in accordance with IRB-approved protocols, SOPs, and GCP
Accurately document session outcomes, observations, and technical findings
Ensure high-quality, complete, and usable data from patient sessions
Partner with internal teams (Clinical Ops, Data Science, Engineering, Quality) to resolve issues, improve workflows and feed real-world insights into product and system evolution
Identify, escalate, and track product or study-related issues through appropriate channels
Serve as a field expert on Synchron's BCI systems across the device lifecycle
Develop working knowledge of BCI fundamentals, neural signal concepts, and system architecture
Provide structured feedback from the field to inform patient experience improvements, training materials, and product optimization
Qualification
Required
3+ years of patient-facing clinical experience, such as: Occupational Therapy (OT), Physical Therapy (PT), Speech-Language Pathology (SLP), Nursing (RN/LPN), Rehab-adjacent, Assistive Technology, Neurology
Experience working with neurologically affected or medically complex populations strongly preferred
Comfortable working independently in home, hospital, and research environments
Demonstrated ability to learn, operate, and troubleshoot technical hardware and software systems
Bachelor's degree or higher in Health Sciences, Biomedical Engineering, Neuroscience, or equivalent clinical/technical experience
Patient-first mindset grounded in empathy, respect, and professionalism
Strong communication and interpersonal skills—you translate complexity into clarity
High attention to detail and comfort working in regulated clinical environments
Practical problem-solver who can think on their feet in the field
Organized, reliable, and disciplined in documentation and protocol adherence
Comfortable using laptops, mobile devices (iOS/Android), and standard productivity tools
Valid driver's license and enthusiasm for field-based work and travel
Curious, adaptable, and excited to grow alongside evolving technology
Experience in rehabilitation, clinical support, patient training and medical devices
Benefits
Subsidized medical and dental insurance coverage for you and your dependent(s)
Life insurance, short-term disability, long-term disability
401k
Discretionary unlimited PTO
Flexible Spending Account for you and your dependent(s), with eligible plan elections
Commuter benefits for NY employees
Company
Synchron
Synchron is a bioelectronics medicine company that develops neuromodulation solutions for previously-untreatable nervous system conditions.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$330MKey Investors
Double Point VenturesARCH Venture PartnersMax Hodak
2025-11-06Series D· $200M
2022-12-15Series C· $75M
2022-02-04Series Unknown
Leadership Team
Thomas Oxley
CEO
Andy Rasdal
Chief of Staff
Recent News
Startup Daily
2025-12-24
Company data provided by crunchbase