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Helpdesk Support Specialist jobs in United States
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Inceed · 2 weeks ago

Helpdesk Support Specialist

Inceed is a staffing direct placement firm that has partnered with a great company to find a skilled Helpdesk Support Specialist. The role involves providing technical support for various technology solutions, managing systems, and ensuring network connectivity and security.
ConsultingInformation TechnologyStaffing Agency
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Comp. & Benefits
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Hiring Manager
Zayne Trimm
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Responsibilities

Provide technical support for Active Directory and Office 365
Manage Windows Desktop and Server OS environments
Ensure network connectivity and security
Handle email management and PowerShell usage
Troubleshoot SSL certificates and network issues
Implement and manage phone systems
Restore data using backup solutions
Monitor and alert using vulnerability management tools
Support physical and virtual server environments

Qualification

Active DirectoryOffice 365Windows Desktop OSCompTia A+ CertificationPowerShellSSL Certificate troubleshootingPhone systems managementNetwork connectivityData restorationVulnerability management tools

Required

Associate degree, Bachelor's preferred
Two years industry or equivalent military experience
CompTia A+ Certification or ability to obtain within six months
Proficient in Active Directory and Office 365
Valid Oklahoma Driver's License with a clear record

Preferred

CCNA or similar experience
PowerShell and SSL Certificate troubleshooting
Phone systems implementation and management
Experience with anti-virus and monitoring solutions

Benefits

3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit

Company

Inceed

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Inceed is a staffing and recruiting company that provides consulting services.

Funding

Current Stage
Growth Stage

Leadership Team

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Charles Shaw
Partner and Founder
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Company data provided by crunchbase