PPG · 1 week ago
Technical Service Representative - Automotive Coatings
Princeton, IN
Full-time
Onsite
Mid Level
3+ years expPPG is a leading company in the coatings industry, and they are seeking a Technical Service Representative to ensure customer satisfaction in Automotive Coatings. The role involves providing outstanding customer service, participating in continuous improvement teams, and addressing technical issues at the customer's site.
Chemicals
Responsibilities
Record daily inventory count at site, keep accurate recordings in the log sheets, estimate usages, foresee possible issues with inventory and expiration dates
Attend daily meetings with customers to provide feedback from data collected, and answer questions and provide recommendations as needed
Participate in meetings with internal PPG departments such as Technical, Commercial, Quality, Production, etc., to address projects, quality and/or technical issues, etc
Perform required tests for material and process systems, prepare technical reports and submit to Customer with conclusions and recommendations
Support the ongoing activities of onsite PPG customer team at automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems
Provide resolution to customer inquiries, application process monitoring, mix-room supervisors, consignment inventory, material ordering, and hands-on support; followed by a written daily shift report
Use PPG digital tools (ETQ, SAM, Daily Dashboard as requested)
Comply with all online and face to face training assignments
Support any special projects as needed
Qualification
Required
Highschool Diploma Required
3+ years field experience with various automotive industrial coating technologies including Ecoat, solvent/water base coat/clear coat systems
Experience with Ecoat/top coat OEM or TIER process, color evaluation, material adjustments
Continually work in a customer production environment, around automated equipment, and be able lift ~50 lbs. on a limited basis
Work well within a team environment to solve challenges
Company
PPG
PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Knavish
Chairman and CEO
David Bem
CTO, VP Science and Technology
Recent News
Morningstar.com
2025-10-06
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