The California State University · 1 day ago
Program and Operations Coordinator, GLaD (Student Services Professional III)
San Diego, CA
Full-time
Onsite
Mid Level
$5,540/mo - $7,893/mo
3+ years expCalifornia State University is dedicated to enhancing graduate student success and diversity through its Graduate Life and Diversity (GLaD) program. The Program and Operations Coordinator will support daily operations, coordinate graduate student programming, and collaborate with campus partners to enhance student engagement and retention.
EducationHigher EducationUniversities
No H1B
Responsibilities
Coordinate and support the daily operations of Graduate Life and Diversity, including space management, communications, budget projections, and administrative functions
Develop, implement, and assess educational, leadership, community-building, and diversity-focused programs and signature events for graduate students
Support graduate student recruitment, retention, advising, and mentorship efforts in collaboration with campus partners and academic units
Lead and provide work direction to student assistants, interns, and volunteers, including training, supervision, and program coordination
Manage outreach, communications, and reporting efforts, including marketing materials, social media, newsletters, websites, and annual reports
Qualification
Required
Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience
Knowledge of student and leadership development theory, identity development models, and group and individual behavior principles, with the ability to apply these concepts in practice
Ability to design, develop, implement, deliver, and evaluate educational programs, training workshops, and student-centered initiatives
Demonstrated cultural competence, including sensitivity to the social, political, personal, and cross-cultural needs of students from diverse backgrounds, and competency in cross-cultural communication
Strong collaboration and interpersonal skills to work effectively with students, faculty, staff, administrators, and campus partners on issues related to diversity, community, and student success
Ability to exercise discretion, confidentiality, and sound judgment when responding to sensitive, complex, or emotionally charged situations
Ability to manage multiple concurrent projects independently, prioritize work effectively, and follow through with minimal direction
Leadership and facilitation skills, including the ability to recruit, train, support, and guide student staff and volunteers, facilitate difficult dialogues, and build consensus within diverse groups
Preferred
One year in the program area to which assigned may be preferred but is not required
A master's degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience
A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling
Benefits
Generous Time Off : 15 paid holidays, vacation, and sick leave.
Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage : Medical, dental, and vision options at low or no cost.
Education Support : CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings : FlexCash, life and disability insurance, legal and pet plans.
Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities.
Company
The California State University
The California State University is the largest system of four-year higher education in the country, with 22 campuses, 56,000 faculty and staff and more than 450,000 students.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$8.85MKey Investors
DensoNational Endowment for the Humanities (NEH)Dale Carlsen
2024-10-30Grant
2023-01-10Grant· $0.15M
2018-10-26Grant· $2.7M
Leadership Team
Steve Relyea
Executive Vice Chancellor and Chief Financial Officer
Recent News
2025-12-19
East Bay Times
2025-12-10
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