State of Oklahoma · 9 hours ago
Seasonal Customer Service Representative - Grand Lake: Grand Cherokee State Park
The State of Oklahoma is seeking a Seasonal Customer Service Representative for the Grand Lake: Grand Cherokee State Park. This role involves providing information and assistance to customers, supervising staff, and maintaining inventory and records related to the services offered by the agency.
CommunitiesConsultingGovernmentHealth CareNon Profit
Responsibilities
Supervises employees engaged in providing services and information to all customers, and trains staff
Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service
Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices
Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise
Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services
Receives requests for information and services and provides such services using advanced technological equipment
Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities
Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage
Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies
Qualification
Required
Must be at least 16 years of age
Must be able to perform tasks that involve regular bending, stooping, squatting, walking and lifting of items up to 50 lbs
Some locations will require a valid Driver's License
Company
State of Oklahoma
State of Oklahoma is a government organization that provides community development, education, employment, and health services.
Funding
Current Stage
Late StageRecent News
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