Strategic Education, Inc · 1 day ago
Director, Platform Product Management - Sophia Learning
United States
Full-time
Onsite
Director/Executive
$116K/yr - $174K/yr
10+ years expStrategic Education, Inc. is dedicated to expanding access to affordable, high-quality college-level learning. The Director of Platform Product Management will oversee product management and UX to enhance learner experiences and define the portfolio of offerings, collaborating cross-functionally to improve student success and retention.
Education
Responsibilities
Own the platform experience for Sophia’s learning environment including course interactions, assessment experience, progress visualizations, onboarding, discovery, and student support touchpoints
Develop and manage a multi-quarter roadmap aligned to learner needs, business goals, and overall product strategy
Lead product discovery and define clear problems, metrics, and hypotheses for improvement
Drive execution in partnership with engineering to deliver high-quality, impactful features
Define and own Sophia's offering portfolio of courses and pathways
Build and operationalize the infrastructure required for deep user understanding: behavioral analytics, event tracking, usability testing, journey mapping, and feedback loops
Ensure user insights directly inform product prioritization, UX design decisions, and business strategy
Maintain high standards for accessibility, intuitiveness, and user delight across the learner experience
Lead, coach, and grow a team of product managers and UX designers, fostering strong product craft, collaboration, and accountability for outcomes
Create clarity around roles, decision-making, and execution rhythms across product and UX teams
Cultivate a culture of experimentation, evidence-based decision-making, and continuous improvement
Partner closely with the Content, Engineering, Academic Operations, and Marketing teams to ensure a coherent and seamless learner journey
Collaborate with stakeholders to identify friction points, growth opportunities, and experience gaps across the student lifecycle
Represent the platform product strategy with senior leadership, institutional partners, and key external stakeholders as needed
Qualification
Required
10+ years of experience in product management, preferably within education technology or a related digital learning environment
6+ years of experience managing product managers, UX designers, or similar product/experience-focused teams
Demonstrated track record of delivering impactful, user-centered digital product improvements at scale
Experience leading platform or end-to-end user experience initiatives spanning onboarding, engagement, learning/interaction, and retention
Experience working with engineering teams in agile environments and collaborating with cross-functional partners (content, design, analytics, operations)
Bachelor's degree
Strong product management expertise, with the ability to define strategy, synthesize insights, structure ambiguous problems, and lead teams through execution
Proven success building and evolving digital learning experiences, ideally within an education technology context
Deep familiarity with UX principles, design processes, and usability best practices
Skilled at establishing research practices, user feedback systems, analytics frameworks, and other mechanisms for uncovering learner pain points and behaviors
Strong ability to manage roadmaps, balance competing priorities, and deliver impact through agile, cross-functional teams
Strong people leadership skills with experience developing product managers and designers
Excellent communication skills with the ability to align stakeholders and present ideas compellingly at all levels
Must be able to travel occasionally should a business need arise
Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role
Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers
Must be able to work more than 40 hours per week when business needs warrant
Able to access information using a computer
Preferred
Background in user research, UX strategy, behavioral analytics, or human-centered design is highly preferred
Benefits
Medical
Dental
Vision
Life and disability plans
Well-being incentives
Parental leave
Paid time off
Certain paid holidays
Tax saving accounts (FSA, HSA)
401(k) retirement benefit
Employee Stock Purchase Plan
Tuition assistance
Entertainment and retail discounts
Company
Strategic Education, Inc
Strategic Education Inc. (NASDAQ: STRA) is dedicated to enabling economic mobility with education.
Founded in 2018Herndon, Virginia, USA
5001-10000 employees
H1B Sponsorship
Strategic Education, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (15)
2023 (12)
2022 (8)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Daniel McCarthy
Chief Technology Officer, ETS
Recent News
2025-11-07
2025-10-02
Company data provided by crunchbase