Dexian · 1 week ago
Wireless Operations Engineer
Philadelphia, PA
Contract
Onsite
Senior Level, Lead/Staff
10+ years expDexian stands at the forefront of Talent + Technology solutions, and they are seeking a Wireless Operations Engineer. This role is focused on resolving complex network and device issues while collaborating with MNO vendors and ensuring effective operations support.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Triage and resolve escalated customer issues (SMS, provisioning, SIM/eSIM, device compatibility)
Analyze device logs, network KPIs, and perform root cause analysis
Collaborate with MNO/MVNE/OEM partners for issue resolution
Own ticketing, reporting, and documentation (Jira/ServiceNow)
Support solution design and new device onboarding for MVNO services
Qualification
Required
10-15 years of telecom experience
Strong understanding of iOS, Android, provisioning, and wireless networks
Experience with ticketing systems and reporting
Operations-focused; not customer-facing
Preferred
MVNO experience preferred
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase