Mastercard · 21 hours ago
Lead Technical Program Manager
O'Fallon, MO
Full-time
Hybrid
Senior Level, Lead/Staff
$122K/yr - $207K/yrMastercard powers economies and empowers people in 200+ countries and territories worldwide. The Business Operations team is seeking a Lead Technical Program Manager to serve as a strategic link between AI research and business stakeholders, focusing on planning and execution of complex AI initiatives to enhance operational efficiency and consumer experiences.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Lead and accelerate a portfolio of related technology projects across multiple teams, aligning dependencies and removing blockers
Establish mechanisms for reporting and execution, ensuring predictable delivery for large or complex initiatives
Drive continuous improvement by streamlining processes and eliminating inefficiencies
Oversee outcomes from inception to delivery across full-stack services or enterprise-wide integrations
Act as the primary point of contact and source of truth for project status, providing accurate updates to the right audience at the right time
Understand business strategy and design approaches to represent team services credibly
Stay current with evolving technologies and evaluate designs for scalability, security, performance, and data integrity
Navigate ambiguity with limited guidance, initiating momentum and creating predictable delivery patterns
Communicate complex ideas clearly and confidently to senior leadership
Collaborate with external technology providers to accelerate implementation and optimize cost
Advocate for engineering and operations needs while ensuring alignment with organizational objectives
Regularly review metrics and introduce improved visibility mechanisms to keep programs on track
Qualification
Required
Proven experience leading AI-driven initiatives with strong knowledge of Business Operations and Service Management
Expertise in program and project management, driving cross-functional teams to successful outcomes
Exceptional leadership, collaboration, and organizational skills; proactive and self-motivated
Strong communication skills for engaging executives, SMEs, and vendors
Strategic thinker with attention to detail; adept at leveraging data and analytics for decision-making
Experienced in Agile methodologies, including sprint planning and iterative delivery
Proficient in tools such as Confluence, Rally/JIRA, Microsoft Project, and Excel
Comfortable in a global, matrixed, fast-paced environment managing multiple priorities
Familiarity with technical concepts like APIs, integrations, SSO, and software development lifecycles
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
2026-01-21
Company data provided by crunchbase