AFC Urgent Care Portland/Vancouver · 2 days ago
Revenue Cycle Manager
Tigard, OR
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $75K/yr
5+ years expAFC Urgent Care Portland/Vancouver is a multi-clinic healthcare organization seeking a Revenue Cycle Manager. This role is responsible for overseeing the full revenue cycle operations, ensuring accurate billing and collections while leading the billing team and driving improvements in cash flow and operational efficiency.
Health CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Own the end-to-end performance of the revenue cycle, including billing, accounts receivable, denials, and collections
Ensure timely, accurate, and compliant billing across all lines of service
Monitor and improve key metrics such as AR aging, denial rates, net collection rate, and billing timeliness
Identify revenue risks, trends, and opportunities and drive corrective action
Lead and manage the billing team and coordinate with any outsourced billing partners
Establish clear workflows, priorities, and productivity expectations
Coach, train, and develop team members to improve accuracy, efficiency, and performance
Hold team members accountable for quality, timeliness, and results
Oversee payer follow-up, denial management, appeals, and escalations
Analyze denial trends and payer behavior to reduce rework and prevent future issues
Develop, maintain, and improve revenue cycle processes and documentation
Partner with Finance, Operations, and Clinical leadership to support reporting, forecasting, and operational changes
Qualification
Required
5+ years of healthcare revenue cycle experience (urgent care, outpatient, or multi-site healthcare preferred)
Prior experience managing revenue cycle and billing teams
Strong understanding of payer rules, denials management, and reimbursement processes
Experience working with EHR and billing systems
Strong organizational, analytical, and communication skills
Technology & Systems Aptitude - The ideal candidate is technologically savvy and comfortable working across multiple systems and platforms (Mac and PC). They demonstrate a strong ability to learn new technologies quickly and adapt to evolving tools and workflows. Proficiency with Google Workspace or Microsoft Office Suite is required, along with experience using EHRs, billing systems, and payer portals. Familiarity with revenue cycle, practice management, or healthcare billing platforms is strongly preferred
Clear & Effective Communication - The ideal candidate is an excellent communicator, both written and verbal, and can convey complex information clearly and concisely. This includes strong proficiency in spelling, grammar, and professional writing, as well as the ability to summarize large or complex datasets, payer issues, or operational challenges for a variety of audiences. Comfort communicating with staff, leadership, payers, and external partners is essential
Organization, Prioritization & Accountability - The ideal candidate demonstrates exceptional organizational and time-management skills. They can effectively prioritize competing demands, meet deadlines, and maintain a high level of accuracy and attention to detail in a fast-paced environment. This role requires the ability to manage multiple workflows simultaneously, adjust priorities as needed, and ensure revenue cycle activities are completed accurately and on time
Analytical & Data Proficiency - The ideal candidate has strong analytical skills and is highly proficient in working with data and spreadsheets. This includes the ability to create, review, and interpret revenue cycle reports, manipulate and analyze data sets, and identify trends or issues impacting performance. Advanced spreadsheet skills and a strong understanding of reporting structure, accuracy, and data integrity are important for success in this role
Exhibit Company Core Values: Commitment - Commitments are clearly made and met; Health - Healthy living for everyone is promoted through sustainable and responsible behaviors; Excellence - Excellence in everything we do; Celebrate - Celebrate wins - both small and large; Trust - Trust builds teamwork through vulnerability and respect
Preferred
Familiarity with revenue cycle, practice management, or healthcare billing platforms is strongly preferred
Benefits
Performance-driven bonuses, paid monthly
Full-Time Benefits Eligible
AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics for health services
401k at 1 year, with 3% Employer Contribution
3 Weeks of Paid Time Off
Company
AFC Urgent Care Portland/Vancouver
We are a walk-in urgent care center with 8 clinic locations in the Pacific Northwest - Beaverton, NE Portland, Cedar Hills, Tigard, Oregon City, Hillsboro, and Vancouver and Camas.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Reese
Chief Communications Officer (CAO)
Company data provided by crunchbase