Indiana University · 14 hours ago
Part-Time Student Counter Control, Indiana Memorial Union
Bloomington, IN
Part-time
Onsite
New Grad
$12.50/hr - $12.50/hrIndiana University is focused on building a positive and meaningful experience for its students. The Part-Time Student Counter Control role involves providing excellent customer service at the Indiana Memorial Union, ensuring efficient operation of bowling and billiards services, and maintaining a welcoming environment for guests.
Higher Education
Responsibilities
Performs frontline customer service in person and over the phone
Runs a Point of Sales system, handling cash and credit card transactions
Utilizes GLORY system to receive and deposit cash
Monitors lanes, billiards hall, and table tennis area for proper customer usage
Interfaces with and repairs minor jams of the Brunswick A2 pinsetter
Works as part of a team to accomplish short- and long-term goals
Preforms basic cleaning duties associated with maintaining the center and equipment
Operates facility audio and video equipment
Tracks pinsetter trouble stops using Forms
Ensures customers receive prompt, efficient, and courteous service
Handles complaints, using judgment as to which ones to refer to management
Utilizes proper cash handling techniques, per university procedures and in accordance with Trustwave training
Closes and opens center upon direction of management
Qualification
Required
Currently enrolled as a student at Indiana University
Excellent customer service and communication skills
Excellent planning and organizational skills
Ability to work as part of a team in a dynamic environment
Flexibility with work schedule
Ability to effectively communicate and to operate a computer and other standard office productivity equipment
Ability to move objects weighing up to 25 pounds
Perform essential functions with or without an accommodation
Preferred
Customer service experience
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
Founded in 1820
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
Inside INdiana Business
2026-01-13
2025-10-31
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