Phoenix Loss Control, Inc. · 7 hours ago
Field Claims Investigator
Omaha, NE
Contract
Hybrid
New Grad, Entry Level
$20/hr - $20/hrPhoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. They are seeking Field Claims Investigators to conduct on-site investigations and report damages related to infrastructure. The role involves responding to damage calls, writing investigation reports, and maintaining knowledge of local regulations.
ConsultingTelecommunications
Responsibilities
Conduct on-site field investigations
Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates
Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines
Remain prepared and willing to respond to damage calls within a timely manner
Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process
Respond to damages same day if received during business hours (if not, first response following day)
Accurately record all time, mileage, and other associated specific items
Qualification
Required
Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers
Smartphone to gather photos, videos, and other information while conducting investigations
Computer, with high internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals
Exceptional attention to detail and strong written and verbal communication skills
Proven ability to operate independently and prioritize while adhering to timelines
Strong and objective analytical skills
Valid driver's license, current insurance, and reliable vehicle with ability to respond to damages at any time
Safety vest, work boots, and hard-hat
Preferred
Current or previous telecommunication or utility experience
Knowledge of underground utility locating procedures and systems
Investigation, inspection, or claims/field adjusting
Criminal justice, legal, or military training or work experience
Engineering, infrastructure construction, or maintenance background
Remote location determined at discretion of investigations manager
Company
Phoenix Loss Control, Inc.
Phoenix Loss Control has been handling outside plant damage recovery in the telecommuications and utility industries for almost 20 years.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrzej C.
Chief Executive Officer
Company data provided by crunchbase