ARS National Services · 1 week ago
Hybrid Bilingual Collections Account Representative
Katy, TX
Full-time
Hybrid
New Grad, Entry LevelARS National Services is seeking a Hybrid Bilingual Collections Account Representative to assist consumers in navigating financial difficulties. The role involves handling inbound and outbound calls, analyzing financial situations, and negotiating payment plans while ensuring compliance with regulations.
Information TechnologyRoboticsSoftware
Responsibilities
Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
Qualification
Required
Candidates MUST reside in the Houston, TX area eligible for the role
Fluent in English and Spanish
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening
Comfort with basic math
Basic computer skills & reliable high-speed internet
Must pass background and drug screening
Preferred
Collections, sales, or call center experience
Benefits
Full benefits (Medical, Dental, Vision, 401k)
PTO starts right away + 8 paid holidays & 1 floating holiday
Company
ARS National Services
ARS is a proven leader in the accounts receivable management industry.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase