Elephant Energy · 1 day ago
Operations Enablement Lead
Elephant Energy is a certified B Corp committed to building a climate-friendly home upgrade platform. The Operations Enablement Lead will design and implement enablement programs that enhance team performance and drive measurable outcomes across various departments.
EnergyRenewable EnergySustainability
Responsibilities
Oversee Enablement Strategy & Program Design
Work with the Director to prioritize the enablement roadmap to align company priorities with high-impact initiatives
Design end-to-end enablement programs (onboarding, role readiness, ongoing development, change management initiatives)
Translate complex strategies into clear, actionable programs and learning journeys
Lead cross-functional programs from discovery through launch and iteration
Build repeatable frameworks, playbooks, SOPs, and toolkits that scale
Establish program governance, timelines, dependencies, and success metrics
Own the success of enablement programs for our Trades Partners - onboarding, continuous training, communications, etc - scaling programs across markets and ensuring overall success
Act as a trusted partner to senior leaders, identifying enablement gaps and opportunities
Align stakeholders across functions and levels to ensure adoption and accountability
Communicate program progress, insights, and outcomes with clarity and credibility
Define success metrics and dashboards to measure enablement effectiveness (adoption, proficiency, performance impact)
Gather qualitative and quantitative feedback to iterate and improve programs
Balance speed, quality, and sustainability in a fast-moving environment
Lead enablement for new processes, tools, or ways of working
Ensure programs are not just launched—but embedded into daily workflows
Champion best practices in change management, learning design, and operational rigor
Create training content, materials and communications as needed to coach Trade Partners and internal teams
Respond to phone calls and other comms from Trade Partners as needed; troubleshoot and resolve real-time issues
Occasional trips to the field to visit and evaluate project success
Respond to market-level issues, questions and concerns as needed; support resolution
Qualification
Required
5+ years of experience in enablement, program operations, program management, or operational excellence roles, preferably in a startup environment
Proven track record building and scaling enablement programs in high-growth or complex environments
Experience working cross-functionally with senior leaders and frontline teams
Strong program management and execution skills - able to manage multiple initiatives end-to-end
Exceptional ability to translate ambiguity into structure, clarity, and action
Data-informed decision-maker with experience defining and tracking success metrics
Excellent written and verbal communication skills; able to influence without authority
Systems thinker with a bias toward practical, scalable solutions
Experience in SaaS, health-tech, climate-tech, fintech, or other regulated or fast-scaling industries
Background in learning design, change management, or operations consulting
Experience implementing or partnering on LMS, enablement tools, or knowledge systems
Benefits
Stock options, commensurate with experience and in line with internal equity bands
Health Care: 100% employer-paid base plan; 50% for dependents
401(k): 4% company match
Flexible and Unlimited PTO
Home electrification incentives
Remote-first work culture; must overlap with Mountain Time Zone
Company
Elephant Energy
Elephant Energy is a home electrification platform for homeowners and contractors.
Funding
Current Stage
Early StageTotal Funding
$12.31MKey Investors
Building Ventures
2025-05-22Series A· $6.5M
2024-04-11Seed· $2.38M
2022-11-30Seed· $3.43M
Recent News
VC News Daily
2022-12-02
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