Associate Technology Systems Specialist - PRN jobs in United States
cer-icon
Apply on Employer Site
company-logo

Sanford Health · 11 hours ago

Associate Technology Systems Specialist - PRN

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. The Associate Technology Systems Specialist role focuses on providing technology support and excellent customer service to meet the needs of guests and employees across various departments and facilities.

ChildrenEducationHealth Care
check
H1B Sponsor Likelynote

Responsibilities

Build and maintain trust in Sanford being an industry leader in service and technology, while utilizing communication, training and problem-solving skills to meet the technology needs of our guests and employees
Requires general networking, unified communications, and technology systems support and knowledge of commonly used concepts, practices and procedures within the technology field
Approach customers with knowledge, empathy, tech-savviness and happiness that provides an experience second to none
Consistent interaction with our customers (team members, patients, families and other guests of Sanford)
Troubleshoot company owned and personal devices
Replace company owned devices when necessary
Help customers with best practices and productivity tips
Must have a passion for providing excellent customer service that goes above and beyond expectations of their audience
Ability to communicate across all generations, functions, settings, regions, and levels within the organization to meet the needs of customers
Position requires on-site support in multiple clinical and non-clinical departments and facilities including patient rooms, emergency department, and other patient care areas
Technical knowledge includes support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards
Must learn and maintain specific hardware/software knowledge
Knowledge of the configuration and maintenance of personal computers and related operating systems and applications
Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards
Demonstrated ability to problem solve and communicate
Must be knowledgeable in the latest mobile and end-user computing technologies
Assist in training and educating customers
Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers
Must have a motivation to learn, an aptitude for acquiring new skills, & be personally accountable

Qualification

Technology systems supportNetworking knowledgeUnified communicationsCustomer service skillsHardware/software knowledgeProblem-solving skillsTraining skillsEmpathyCommunication skillsMotivation to learn

Required

Excellent customer service skills and knowledge of computer support
General networking, unified communications, and technology systems support and knowledge of commonly used concepts, practices and procedures within the technology field
Ability to communicate across all generations, functions, settings, regions, and levels within the organization to meet the needs of customers
Position requires on-site support in multiple clinical and non-clinical departments and facilities including patient rooms, emergency department, and other patient care areas
Technical knowledge includes support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards
Knowledge of the configuration and maintenance of personal computers and related operating systems and applications
Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards
Demonstrated ability to problem solve and communicate
Must be knowledgeable in the latest mobile and end-user computing technologies
Assist in training and educating customers
Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers
Must have a motivation to learn, an aptitude for acquiring new skills, & be personally accountable
Valid Driver's License required. Must maintain a good driving record

Preferred

Associate's degree in computer related field preferred

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
A 401(k) retirement plan
Work/life balance benefits
A generous time off package

Company

Sanford Health

company-logo
Sanford is a healthcare company providing research, education and clinical care.

H1B Sponsorship

Sanford Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (37)
2023 (38)
2022 (51)
2021 (64)
2020 (30)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Baier Roger
CEO
linkedin
leader-logo
Bill Gassen
President & Chief Executive Officer
linkedin
Company data provided by crunchbase