The Davis Community · 5 days ago
Independent Senior Living Executive Director
Wilmington, NC
Full-time
Onsite
Senior Level
5+ years expThe Davis Community is seeking an Independent Senior Living Executive Director to oversee the daily operations of their Independent Living Community. The role involves financial management, staff supervision, and ensuring high-quality services for residents and their families.
Assisted LivingHealth CareNon ProfitNursing and Residential Care
Hiring Manager
Charles Long
Responsibilities
Maintains ongoing compliance with appropriate local, state, federal, regulatory, and/or accrediting body standards
Ensures that the Community is prepared for inspection by regulatory agencies through regular auditing and updating of Community policies and procedures, medical records documentation, monitoring of environmental standards, etc
Maintains monthly financial reports and provides explanation for variances
Oversees departmental budgets and provides guidance to department heads on how to meet budgetary guidelines
Ensures accounts receivables are collected on a timely basis
Optimizes all opportunities to generate revenue and ancillary revenue
Maintains and increases occupancy in accordance with budget
Actively promotes staff participation and involvement in the day-to-day operations and decision making of the Community
Promotes team building through participation and/or leadership at regular staff meetings
Provides ongoing support, direction, supervision, and feedback regarding job performance of all staff
Communicates with team members to ensure they are fully informed regarding any questions that might be asked by residents and their families, as well as prospective Residents and their families
Assists in recruitment of staff
Assures that all staff files are created and maintained properly
Coordinates evaluation process, reviews all evaluations, and completes evaluations for all department heads
Manages disciplinary process throughout the Community
Updates job knowledge by participating in educational opportunities, maintaining personal and professional networks and participating in professional organizations
Performs other duties as assigned by the COO
Assures high-quality services and upkeep of amenities as desired by Residents
Works with The Director of Sales & Marketing in coordination of move-in process to ensure leases and all move-in paperwork is complete with hospitality program carried out
Responds to family, resident, and team member requests in a timely manner
Maintains competitive market analysis data and maintains a detailed competitor comparative analysis (including rates, unit sizes, services, and amenities)
Ensures that the overall Community makes a positive first impression
Works to resolve any Community presentation issues
Maintains or grows occupancy to maximum levels
Works collaboratively with department heads to emphasize the team’s role in sales and participation in the Community Marketing Action Plan and Sales Action Plan
Assigns Manager on Duty for weekend coverage as scheduled
Represents the Community in public settings
Works within the local community promoting the Cornelia Nixon Davis, Inc. Independent Living Community
Ensures use of Sherpa within the Community is timely and accurate
Able to generate leads and helps to close sales
Drive the sales process during the pre-opening period with The Director of Sales & Marketing
Enforces OSHA regulations and safety procedures
Ensures full compliance with all laws and regulations
Follows all emergency procedures
Understands the safety policies and procedures
Investigates and reviews all on-site injuries
Qualification
Required
Minimum of five years in independent senior living operations, preferably as part of a campus
Ability to work and talk with people, Excellent verbal and written communication skills
Must be computer literate and able to operate office equipment
Practical experience with computer systems and necessary database management software
Ability to complete math problems
Read, write and speak English at the twelfth-grade level
Attend and participate in continuing educational programs
Possess the ability to make independent decisions when circumstances warrant such action
Possess the ability to deal tactfully with personnel, residents, family members, board members, visitor, government agencies/personnel and the general public
Ability to work harmoniously with and supervise professional and non-professional personnel
Ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures, etc. that are necessary for providing quality services and maintaining a sound operation
Communicate via telephone and other automation vehicles
In an emergency, is expected to respond and includes the possibility of evacuation of residents
Willingness to work beyond normal working hours when necessary
Effective problem solvers and decision maker who is not intimidated by challenge
Preferred
Prefer a bachelor's degree in a Related Field
Company
The Davis Community
The Davis Community offers independent cottages, assisted living, memory care, skilled nursing, homecare and rehabilitation services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Angie Barr
Chief Operating Officer/Administrator
Company data provided by crunchbase