Constant Contact · 1 day ago
Senior Manager, Internal Communications & Employer Brand
Boston, MA
Full-time
Hybrid
Senior Level
$135K/yr - $168K/yr
5+ years expConstant Contact is a company focused on empowering small businesses and individuals to succeed online. The Senior Manager of Internal Communications & Employer Brand will develop and execute internal communication strategies and oversee employer branding initiatives, while managing a team and collaborating with various stakeholders to enhance employee engagement.
EmailEmail MarketingEvent ManagementMessagingSocial Media Marketing
Responsibilities
Support the development and execution of internal communication strategies and programs that engage, inspire, and align employees with Constant Contact's brand, vision, priorities, and key initiatives
Build and manage partnerships with key internal stakeholders, including Marketing, HR, IT, Executive Leaders, Customer Operations, and Procurement to create clear communications that distill subjects into easy-to-understand language across teams and geographies
Develop, write, and edit communications and presentations for executives on a regular basis
Execute All Company meetings and leader meetings, providing strategic direction and operational support
Partner with leadership to support internal communications needs across HR, IT, Executive Leaders, Marketing, and Customer Operations
Support internal crisis communications in partnership with HR (e.g., severe weather, security incidents)
Help shape and cultivate the internal voice of our company, sharing essential information via channels like email and Slack
Oversee employer brand storytelling that positions Constant Contact as a modern, innovative, and values-driven company that empowers small business success
Guide the creation and management of culture content showcasing real people behind our innovation (videos, blogs, social media) through your direct report
Ensure leadership is humanized and career growth opportunities are showcased
Partner with Brand and PR teams to repurpose thought leadership content for recruitment and employer brand initiatives
Support the execution of a comprehensive events suite, including Company Kickoff, President's Club and Fall Fest, working closely with the senior events manager
Manage vendor relationships including swag vendor and event agency
Take on special projects as needed (swag store, vendor relations, etc.)
Lead, mentor, and develop your direct report, fostering their growth and ensuring they deliver results
Support executives with communications counsel that reflects an understanding of the business and their unique leadership style and voice
Collaborate with external communications team to ensure consistency in executive and brand voice across internal communications, employer branding, and thought leadership
Support executive thought leadership initiatives that strengthen both brand authority and employer brand
Qualification
Required
5-7 years of experience in internal communications, employer branding, public relations, or corporate communications
2+ years of people management experience, including mentoring, performance management, and team development
Experience supporting employer brand strategies and employee storytelling campaigns
Experience with crisis communications and supporting executive leadership
Strong background in social media content creation and employee advocacy programs
Experience with communication planning and project management for corporate events
Ability to work calmly, stay organized, and maintain good judgment in a fast-paced environment
Skilled at building relationships with stakeholders and ability to work well across teams, functions, and levels
Experience creating video content and visual storytelling for employer brand and culture initiatives
Self-motivated and creative with execution skills to match
Ability to work within a small team, to flow to the work
Focused on optimization and improvement at every turn
Excellent written and verbal communications skills with ability to adapt voice and tone for different audiences
Detail-oriented and organized
Experience supporting strategic planning for internal communications, employer branding, and events
Familiarity with employer brand platforms (LinkedIn, Glassdoor, etc.) and analytics
Benefits
Health and welfare benefits including paid leave
Generous paid time off policy
Competitive benefits package that supports the health and well-being of you and your family
Company
Constant Contact
Constant Contact makes digital marketing easy and effective for small businesses and nonprofits across the globe.
1001-5000 employees
H1B Sponsorship
Constant Contact has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (16)
2023 (16)
2022 (33)
2021 (21)
2020 (27)
Funding
Current Stage
Public CompanyTotal Funding
$423.16MKey Investors
Clearlake Capital GroupGreylock
2025-10-07Private Equity
2021-02-11Private Equity· $400M
2015-11-02Acquired
Leadership Team
Frank Vella
Chief Executive Officer
Jerry Jao
SVP & GM
Recent News
The Journal Record
2025-11-09
Company data provided by crunchbase