Indiana University · 3 days ago
Department Scholarships Specialist (Fin Aid/Scholarship Coord), Office of Student Financial Assistance
Bloomington, IN
Full-time
Hybrid
Mid Level
$43K/yr - $43K/yr
4+ years expIndiana University is dedicated to attracting and supporting a community of talented students. The Department Scholarships Specialist will oversee financial aid programs, ensuring compliance with regulations while promoting access and affordability through effective delivery of financial aid services.
Higher Education
Responsibilities
Ongoing review/training and understanding of federal/state/institutional program policy
Ensures accuracy in processing to minimize errors that lead to university fiscal liability
Responds to changing job responsibilities due to evolving federal regulations and institutional policy changes
Department Scholarship processing and audits
Managing SIS posting from Emburse Enterprise Reporting i.e. student travel
Residential Assistants award processing and monitoring
Campus needs base aid processing and audits
Monitors and responds to Department Scholarship email account and office group account
Maintains confidentiality and security of federal, state and institutional financial aid records, including federal income tax data
Conducts training for academic department scholarship processors
Provides support for in-person recruitment and outreach efforts
Processes Special Expense Forms for Department Scholarship users and increasing COA is increased when allowed for additional scholarship awarding
Provides backup support to the Federal Work Student program
Monitors loan debt email account and respond accordingly
Serves as an information resource to students, potential students, and their families; explains the policies and procedures involved in applying for financial aid and/or scholarships
Processes and monitors files for applications and awards; updates as necessary for accuracy and completeness; ensures compliance with state and federal regulations
Responds to email, phone, and in-person inquiries from applicants regarding status of application; notifies applicant of final decision
Monitors financial aid and/or scholarship accounts on a continuing basis; ensures compliance with scholarship requirements
Provides administrative and clerical support to department staff including word processing and scheduling
Develops and updates written informational materials regarding the policies and procedures involving in applying for financial aid and/or scholarships
Compiles and analyzes data and prepares various reports. Designates and completes audits on a regular basis. Identifies situational anomalies the require analysis and/or escalation
May provide guidance to other financial aid/ scholarship coordinators; takes on complex or escalated customer issues, referring to manager as appropriate. May make process recommendations to manager for improved operational efficiency
Qualification
Required
High school diploma or equivalent (such as HSED or GED)
4 years in customer service, office experience, or related field
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Highly thorough and dependable
Possesses a high degree of initiative
Ability to build strong customer relationships
Demonstrates analytical skills
Demonstrates problem solving skills
Strong basic math skills
Commitment to working with people of diverse backgrounds
Ability to interpret federal, states, and institutional rules and regulations and required procedures associated with compliance required
Preferred
Experience working with complex data and/or records services in a team environment
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
Inside INdiana Business
2026-01-13
2025-10-31
Company data provided by crunchbase