Part-Time Member Services Lead, Recreational Sports jobs in United States
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Indiana University · 15 hours ago

Part-Time Member Services Lead, Recreational Sports

positionBloomington, IN
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$14.75/hr - $14.75/hr

Indiana University is dedicated to providing a positive and supportive environment for students through its Recreational Sports department. The Member Services Lead plays a crucial role in delivering exceptional service to participants and staff, assisting with membership inquiries and ensuring a welcoming atmosphere.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Respond to phone and in-person questions and concerns regarding membership, policies, or processes
Serve as main communication hub during evacuations, incidents, and accidents
Support Recreational Sports hourly and professional staff with duties as assigned
Assess member eligibility, recommend services, and process payments, applications, and requests
Provide enhanced relational service to all participants
Document inquiries and follow-up as needed
Continually stay informed of Recreational Sports programs, events, policies, and procedures

Qualification

Customer serviceEffective communicationInterpersonal skillsConflict resolutionTeam collaborationDependabilityWillingness to learnRole modelProfessionalismTechnologyLeadership

Required

Some college coursework
Effective communication skills with the ability to engage a wide range of individuals
Excellent interpersonal skills and a customer-focused attitude
Ability to respond to conflict situations with calmness and professionalism
Ability to collaborate and contribute to a team-oriented environment
Service-oriented and dependable
Willingness to take on new challenges
Ability to be a role model and mentor to fellow employees

Preferred

Retail or customer service experience

Benefits

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Company

Indiana University

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Indiana University looked for ways to promote innovation while assisting students in building better futures.
dateFounded in 1820
location
Bloomington, Indiana, USA
people-size10001+ employees
web-link
https://www.iu.edu

H1B Sponsorship

Indiana University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)

Funding

Current Stage
Late Stage

Leadership Team

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Nancy Paton
Vice President & Chief Communications and Marketing Officer
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Aaron Neal
Deputy CIO
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