Ascend Staffing · 4 days ago
Virtual Branch Manager - On Site
Ascend Staffing is a company focused on staffing solutions, and they are seeking a Virtual Branch Manager to drive branch performance across multiple locations. This role involves acquiring new business, nurturing client relationships, and overseeing recruiting efforts to ensure job orders are filled efficiently.
Staffing Agency
Responsibilities
Identify and secure new client partnerships through proactive outreach and relationship-building
Serve as the primary point of contact for existing clients, ensuring high levels of service, retention, and account growth
Conduct regular check-ins with clients to understand evolving staffing needs and provide tailored solutions
Lead in-person Quarterly Business Reviews (QBRs) for high-value clients to strengthen relationships and ensure alignment on performance and expectations
Monitor client satisfaction and resolve service issues with urgency and professionalism
Oversee full-cycle recruiting efforts in coordination with local teams to ensure timely placement of qualified candidates
Leverage ATS, CRM, and AI-based sourcing tools to manage talent pipelines and fill open job orders efficiently
Monitor job order activity and drive daily execution to meet fill rates, client deadlines, and quality standards
Ensure compliance with company hiring processes, onboarding standards, and client-specific requirements
Provide guidance and support to on-site branch teams and recruiting staff across multiple locations
Monitor KPIs, report on branch performance metrics, and identify opportunities for improvement
Collaborate with leadership to develop strategic initiatives that support regional and company-wide growth goals
Demonstrate proficiency in digital tools including ATS, CRM platforms, and AI recruiting technologies
Qualification
Required
Proven track record in business development, account management, and high-volume recruiting
Exceptional organizational, communication, and leadership skills
Ability to manage competing priorities and drive outcomes in a fast-paced, metrics-driven environment
Willingness and ability to travel up to for client QBRs and on-site relationship development. While the position is virtual, some travel is required
Preferred
Background in light industrial staffing
Bilingual (Spanish/English) a plus