Kforce Inc · 6 hours ago
Desktop Support Manager
Woburn, MA
Contract
Onsite
Mid, Senior Level
$56/hr - $66/hrKforce Inc is seeking a Desktop Support Manager responsible for leading the organization's endpoint management strategy. This role oversees desktop engineering functions, software deployment lifecycle modernization, endpoint security compliance, and advanced technical support operations.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Lead the Help Desk team, including strategy development and technical execution for all enterprise endpoints
Re-architect and optimize the software deployment lifecycle using Intune
Manage enterprise-wide OS upgrade initiatives, including planning and phased deployments
Develop automation scripts where possible for system remediation and patching
Create and maintain Intune configuration and compliance policies aligned with CIS benchmarks
Integrate patching processes to improve compliance
Collaborate with the Information Security to mitigate endpoint risks
Provide Tier 2/3 support for endpoint configuration, VPN access, and software troubleshooting
Deliver white-glove support to executive and senior-level stakeholders
Support VDI environments including Windows 365 Virtual desktops and Azure Virtual Desktops
Use Ticket Software for incident management and asset tracking
Manage endpoint deployment and patching initiatives
Lead Help Desk deskside support teams
Act as a primary escalation point for complex Help Desk and deployment-related issues
Qualification
Required
Bachelor of Science in Computer Science or related field a plus
Endpoint Management: Intune, SCCM/MECM, Windows Autopilot
Scripting & Automation: PowerShell
OS Deployment & Imaging: WDS, Windows 10/11, Autopilot Profiles
Policy Management: Intune compliance/configuration, GPO hardening
Security & Identity: Azure AD, Active Directory, MFA, Conditional Access, Windows Hello
Collaboration Tools: Microsoft 365, Teams, Exchange Online, Okta or other
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
Founded in 1962
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase