Riverbed Technology · 2 days ago
Director, Solutions Engineering AMERICAS - West
United States
Full-time
Remote
Director/Executive
10+ years expRiverbed Technology is the leader in AI observability, helping organizations optimize user experiences through AI automation. The Director of Solutions Engineering will drive the pre-sales technical vision and growth of the Solutions Engineering organization across the Americas West Region, leading a high-performing team to accelerate revenue and ensure exceptional customer outcomes.
Business Process Automation (BPA)Cloud ComputingInformation TechnologySoftware
Responsibilities
Lead, mentor, and develop a team of Solutions Engineers supporting enterprise and strategic accounts across the Americas West region
Establish a culture of technical excellence, accountability, customer empathy, and continuous improvement
Define and execute the regional pre-sales strategy aligned with global GTM, Product, and Sales leadership
Partner with Regional Sales leadership to drive new business, expansions, and renewals across large enterprise and strategic customers
Own and optimize key performance metrics including win rates, pipeline influence, POC success, technical validation cycles, and SE capacity planning
Collaborate with Product, Engineering, and Marketing to influence roadmap, deliver differentiated demos, and create compelling technical content and field enablement
Represent the Solutions Engineering organization in regional business reviews, forecasting, and executive planning sessions
Build scalable processes for technical discovery, architecture design, POCs, workshops, and value-based evaluations
Act as a senior technical executive sponsor for key customers, helping shape complex observability strategies and long-term platform adoption
Qualification
Required
10+ years in customer-facing technical roles such as Solutions Engineering, Sales Engineering, Architecture, or similar
5+ years leading and scaling high-performing SE teams, ideally in a Director-level role within a SaaS or enterprise software company
Deep expertise in one or more of the following domains: AIOps, Digital Employee Experience, Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability
Proven success partnering with enterprise and strategic Sales teams to drive significant revenue growth and large, complex deal execution
Strong experience operating in fast-paced, competitive, high-growth SaaS environments
Executive presence with exceptional communication, storytelling, and influence skills at C-level and VP-level
Strategic mindset with the ability to balance long-term regional planning with hands-on leadership and deal engagement
Benefits
Flexible workplace policies
Employee resource groups
Learning and development resources
Career progression pathways
Community engagement initiatives
Global employee wellness programs
Company
Riverbed Technology
Riverbed Technology is an information technology company that develops network and application performance software.
1001-5000 employees
H1B Sponsorship
Riverbed Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (7)
2023 (4)
2022 (29)
2021 (30)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$28.4MKey Investors
Meritech Capital PartnersPelion Venture PartnersMayfield Fund
2023-05-30Acquired
2015-07-20Series Unknown
2006-09-21IPO
Leadership Team
David Wu
CTO,
Jin Byun
VP and GM Korea
Recent News
2025-11-25
Company data provided by crunchbase