CarHop Auto Sales and Finance · 1 day ago
Account Manager/Collector, 23.00, No Weekends, Great Benefits
Aurora, CO
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrCarHop Auto Sales and Finance is an industry-leader in the Buy-Here, Pay-Here marketplace, specializing in assisting individuals with imperfect credit. They are seeking an Account Manager/Collector to manage customer interactions regarding auto loans, utilizing communication and negotiation skills to resolve accounts.
FinanceLending
Responsibilities
Placing outbound calls & accepting inbound calls from CarHop Finance customers
Face to face interaction with customers regarding the status of their auto loan
Utilizing your communication and negotiation skills to resolve the delinquent account
Qualification
Required
High school diploma or equivalent
Strong verbal and written communication skills
Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
Professional, detail-oriented, well organized and efficient
Strong/Advanced negotiation, counseling and problem solving skills
Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards
Preferred
Previous customer service experience, face-to-face or call center, is preferred, but not required
Specific experience in the area of de-escalation, retention, or issue resolution is helpful
Benefits
Full health benefits (Medical/Dental/Vision/Flex spend)
401 (k) w/ an aggressive company match
Paid time off and great work/life balance: Monday - Friday hours
Company
CarHop Auto Sales and Finance
CarHop is a growing, nationwide, auto sales & finance company with a "can do" attitude and a friendly work environment.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Ehde
Chief Executive Officer
Beth Sanders, MBA
Chief Marketing Officer
Recent News
2022-08-03
Company data provided by crunchbase