Gilead Community Services, Inc. · 19 hours ago
GILEAD - Program Director
Gilead Community Services is a dedicated organization with over 50 years of experience in supporting individuals facing mental health and substance use challenges. They are seeking a passionate and experienced professional to serve as the Residential Program Director, providing administrative oversight of the Farrell Treatment Program while ensuring high-quality, person-centered services for a high-acuity population.
CommunitiesHealth CareHospitalityMental Health
Responsibilities
Provide clinical expertise in severe mental illness and substance use disorders delivered through supervision, staff training, education, and program development
Create, coordinate, and implement clinical services, including facilitation of program meetings and best‑practice models of care
Manage admissions, continued services, and discharge processes with attention to utilization and fiscal stability
Consult on medical and mental health needs with the Clinical Department Director for risk‑management considerations
Ensure the physical environment meets regulatory standards, maintaining a clean, safe setting
Monitor and maintain compliance with contractual and licensing requirements including DMHAS and CARF
Track and maintain outcome measures required by licensing and agency quality assurance processes
Provide timely and accurate reporting of required data to internal and external stakeholders
Implement and refine program policies and procedures to improve service delivery and compliance
Lead program operations by coordinating daily functions aligned with regulatory and contractual expectations
Participate in leadership, clinical, and ad hoc work groups to advance program and organizational goals
Collaborate with Agency Leadership on new or revised programming aligned with Gilead’s mission and vision
Maintain awareness of state initiatives and treatment trends to inform program development and service quality
Respond to after‑hours calls on a rotating basis including evenings, weekends, and holidays
Coordinate with Administrative Support Staff to ensure efficient and effective service delivery
Performs other duties as assigned
Oversee hiring, supervision, evaluation, and discipline of program staff in accordance with agency policies
Build and maintain positive employee relationships and fosters a supportive, satisfying work environment
Provide guidance and professional development support to supervisory and non‑supervisory employees
Supervise both management and non‑management staff within the program
Qualification
Required
A clinical license (LCSW, LPC, LMFT, or PhD) and at least 6 years of experience in mental health care
Experience in administrative and clinical leadership, including direct supervision and program oversight
A steady hand in fast-paced, high-acuity environments, with the ability to manage competing priorities calmly and effectively
A leadership style rooted in compassion, accountability, and client-centered values
The ability to provide sound, ethical guidance that supports the NASW standards of care
A valid driver's license and automobile insurance
Preferred
Experience within an 1115 waiver environment
A sharp sense of humor and quick thinking – because when the pace is fast and the stakes are high, a little levity goes a long way
Benefits
Generous paid time off (up to 4 weeks paid vacation, 13 holidays, 2 paid personal days, 12 sick days)
Truly affordable medical, dental and vision benefits that save you nearly 50% more than the national average
Investment in your future through our 403(b) retirement plan and match, scholarship programs, tuition reimbursement, and professional development opportunities
Peace of mind with free long-term disability insurance and affordable short- and long-term life insurance options