Home Instead · 2 days ago
Receptionist/Office Coordinator
Corpus Christi, TX
Full-time
Onsite
Entry Level
1+ years expHome Instead is an independently owned and operated franchise that provides care services. They are seeking an Office Coordinator to perform clerical and administrative duties to support office operations and assist staff in delivering high-quality service to clients.
Elder CareElderlyHealth CareProfessional Services
Responsibilities
Reflect the core values of J & K Inc., (d.b.a. an independently owned and operated Home Instead franchise)
Ensure Home Instead standards are met and upheld
Handle office responsibilities to allow a consistent full time networking effort, which is critical in building the business
Greet and welcome each visitor in a friendly, warm, and professional manner
Answer each incoming call in a friendly, professional and knowledgeable manner and help the caller with resolution or distribute incoming calls to the appropriate staff member when necessary
Field new client inquiries over the phone in a knowledgeable manner and communicate to the client care team; assist with scheduling of care consultations when needed
Assist recruitment efforts by fielding employment inquiries from prospective Care Pros and conducting reference checks
Enter and maintain accurate Client and Care Pros records in the operating system
Communicate Client and Care Pro concerns or issues with General Manager immediately
Determine each visitor’s purpose in a pleasant manner and promptly notify the appropriate staff member of their arrival
Organize and distribute the daily mail according to prior instructions
Be prompt for office opening and maintain regular attendance to execute job responsibilities
Demonstrate open and effective communication with General Manager, clients, employees, and colleagues
Assist with making reference calls on prospective Care Pros in a timely manner
File documents in a timely manner
Participate in weekly, monthly, and quarterly meetings
Maintain the inventory for office supplies, notify General Manager when needed
Perform any and all other functions as instructed
Qualification
Required
High school graduation or the equivalent
One year of related business experience or an equivalent combination of education and work experience may be considered
Must possess a valid driver's license
Must have an understanding of and uphold the policies and procedures established by J & K Inc., (d.b.a. an independently owned and operated Home Instead franchise)
Must demonstrate excellent oral and written communication skills and the ability to listen effectively
Must have the ability to work independently, maintain confidentiality of information and meet deadlines
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
Must have the ability to organize and prioritize daily, weekly, monthly, and yearly work
Must be able to establish good working relationships with management, colleagues, clients, and Care Pros
Must present a professional appearance and demeanor
Must be able to operate office equipment
Must be patient and congenial on the telephone
Must have basic computer skills and be proficient in Word and Excel
Must be able to work evenings or weekends as required
Must be able to perform duties in a professional office setting
Company
Home Instead
Home Instead provides various senior services including chronic condition support.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Unigestion
2021-09-20Private Equity
2021-08-06Acquired
Leadership Team
Bert Copple
Chief Executive Officer
Carol Hitchcock
Franchise Owner and CEO
Recent News
2025-12-11
2025-12-04
2025-11-03
Company data provided by crunchbase