Kasa · 15 hours ago
Housekeeping Supervisor
Long Island City, NY
Full-time
Onsite
Mid Level
$22.69/hr - $25/hrKasa is the leading tech-enabled hotel and apartment hotel brand and manager, focused on delivering high-quality, digitally forward experiences to guests. The Housekeeping Supervisor is responsible for overseeing the cleanliness and maintenance of the property, ensuring that all guest experiences meet Kasa's brand standards.
HospitalityHotelTravel
No H1B
Responsibilities
Conduct regular in-person inspections to ensure cleanliness, safety, and maintenance of public spaces and individual units
Provide instructions and task prioritization to housekeeping team members
Maintain proper stock of supplies
Report maintenance issues
Create Magikal Moments as part of pre-arrival planning
Respond to guest requests for assistance
Follow up on guest complaints
Enhance VIP experience
Qualification
Required
Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit
Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work
Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks
Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners
Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends
Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department
Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs
Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development
Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience
This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance
Benefits
Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary.
Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
Company
Kasa
Kasa is the industry-standard brand and operator of flexible accommodations.
Founded in 2016
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$166.3MKey Investors
SLWRibbit CapitalFirstMark
2025-08-19Series Unknown· $40M
2023-10-31Series C· $70M
2022-12-08Series C
Leadership Team
Roman Pedan
Founder & CEO
Recent News
2026-01-16
2025-09-19
Company data provided by crunchbase