Front Desk Administrator jobs in United States
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Raines & Fischer, LLP · 1 day ago

Front Desk Administrator

Raines & Fischer LLP is seeking an experienced individual for the Front Desk Administrator position. The candidate will oversee the reception area, act as the first point-of-contact for clients and vendors, and assist with various administrative and operational tasks.

AccountingAdviceFinancial ServicesHedge Funds

Responsibilities

Provide a friendly and welcoming reception area by monitoring the front doorbell system and greeting visitors in a polite and professional manner; ability to converse with clients while they wait, answer questions and address any complaints
Manage a multi-line phone system by answering, screening and directing phone calls to the appropriate recipient in a polite and professional manner; manage transferred calls, parked calls and ensure messages are received via voicemail or email/chat
Initiate calls to outside agencies for senior staff and managers, navigating menu selections for direct transfer to desired representatives
Manage inventory of office supplies, furniture, and hardware. Assist in ordering and scheduling maintenance as needed
Schedule and coordinate messengers to deliver or pick-up mail from clients
Receive, sort, and deliver mail throughout the office. Collect items to be mailed out and correctly package, postage, and send items via USPS, UPS, FedEx, etc and track to ensure proper delivery
Assist in the collection and organization of documents to be mailed from Raines & Fischer including but not limited to compiling and mailing tax returns, 1099s, etc
Assist in organizing and filing highly confidential internal information and client information. Scan and send documents securely. Correctly name and promptly file documents in office File Room, Engagement or other local/cloud filing areas
Assist with tasks related to family accounting including reviewing bills and submitting payments on client’s behalf
Assist with firm AR efforts by processing payments and sending invoices
Develop an understanding of Axcess programs to assist in basic data entry, creation of new clients, and creation of new projects as needed
Participate in firm’s security efforts by completing security training assignments and reporting any suspicious activity to office manager/ managing partners immediately
Comply with and assist in the upholding of Raines and Fischer’s Core Policies and Practices

Qualification

Microsoft OfficeOffice hardwareCustomer serviceCommunication skillsMulti-taskingData entryAttention to detail

Required

3 years of experience in a professional work environment
Excellent written and oral communication skills
Proficient in Microsoft Office Programs including Outlook, Word, and Excel
Experience with office hardware including printer, scanner, fax machine, and multi-line phone systems
Bachelor's (Required)
Office: 3 years (Required)
Ability to Commute: New York, NY 10017 (Required)
Work Location: In person

Benefits

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Company

Raines & Fischer, LLP

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For over 40 years, Raines & Fischer, LLP has offered hands on accounting services to start-ups, hedge funds, entrepreneurial small businesses, and high-net-worth individuals.

Funding

Current Stage
Early Stage

Leadership Team

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Brian L. Raines, CPA
Partner
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Steven Sarrel, CPA
Partner
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