ARS National Services · 1 week ago
Hybrid Collections Account Representative
Katy, TX
Full-time
Hybrid
New Grad, Entry LevelARS National Services is seeking driven, customer-focused professionals to join their team as Hybrid Collections Account Representatives. The role involves handling inbound and outbound calls to assist consumers in navigating financial difficulties and providing tailored solutions while ensuring compliance with regulations.
Information TechnologyRoboticsSoftware
Responsibilities
Handle inbound/outbound calls with empathy and confidence
Analyze financial situations and offer tailored solutions
Negotiate payment plans, settlements, and full repayments
Stay sharp with quality and FDCPA compliance
Keep accurate records and collaborate with team leads
Engage with your team on camera during shifts
Qualification
Required
High school diploma or GED
Strong communication skills — assertive, clear, and professional
Critical thinking + active listening = your superpowers
Comfort with basic math (yes, you'll be working with percentages!)
Basic computer skills & reliable high-speed internet
Must pass background and drug screening
Preferred
Collections, sales, or call center experience? That's a plus!
Benefits
Hourly rate bump after training graduation
Performance-based monthly bonus opportunities
Full benefits (Medical, Dental, Vision, 401k)
Paid Sick Time, Vacation Time, and 8 paid holidays
Company
ARS National Services
ARS is a proven leader in the accounts receivable management industry.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase