Vitan Equipment · 15 hours ago
Customer Support Sales Representative
Grand Rapids, MI
Full-time
Onsite
New Grad, Entry LevelVitan Equipment is a full-service material handling business with a focus on driving sales growth and delivering exceptional service. The Customer Support Sales Representative will be responsible for managing customer relationships, identifying sales opportunities, and ensuring customer satisfaction through consultative selling.
Industrial ManufacturingMachinery ManufacturingManufacturing
Responsibilities
Serve as the primary point of contact for existing customers, ensuring satisfaction and repeat business
Conduct regular check-ins, follow-ups, and business reviews to identify new sales opportunities
Handle inbound inquiries and proactively reach out to customers for service agreements and product needs
Provide support and product recommendations based on customer requirements
Meet or exceed monthly and quarterly sales targets for both product and service sales
Identify new business opportunities within assigned territory
Generate quotes, proposals, and contracts in our company CRM
Ensure accurate pricing, product availability, and lead times in coordination with internal teams
Process sales orders and coordinate delivery, service scheduling, and follow-up
Work closely with Territory Managers, Service Teams, and Parts Departments to ensure seamless customer experiences
Utilize CRM tools to track customer interactions, sales pipeline, and performance metrics
Provide market awareness and competitor feedback to improve sales strategies
Qualification
Required
Strong ability to build relationships and understand customer needs
Proven ability to meet or exceed sales targets in a fast-paced environment
Excellent communication, problem-solving, and negotiation skills
Proficiency with CRM systems, Microsoft Office, and OEM quoting software
Ability to multi-task and manage multiple accounts effectively
A self-motivated and results-driven mindset with strong attention to detail
Company
Vitan Equipment
Vitan Equipment provides material handling and facility management solutions.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase