Associate CSM jobs in United States
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Samsung Electronics · 2 days ago

Associate CSM

positionNew York, NY
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$80K/yr - $105K/yr
date2+ years exp

Samsung Electronics is seeking an Associate Customer Success Manager to support their advertising monetization arm, Samsung Ads. The role involves managing campaign execution, collaborating with various departments, and ensuring advertiser goals are met. Candidates should have strong communication skills and familiarity with digital advertising.

Consumer ElectronicsElectronicsManufacturingMobile AppsMobile Devices

Responsibilities

Support Customer Success Management team in executing advertiser’s campaign goals (both pre and post-sales)
Manage the internal RFP process while ensuring timelines and goals are met
Work cross functionally with varying departments (Ad Operations, Inventory, Marketing, Finance, etc.) to facilitate campaign execution
Develop a deep understanding of Samsung Ads products and sales offerings
Work with dedicated Client Solutions Manager to track proposals, analyze post campaign delivery and billing
Create processes as needed to streamline efficiencies while working with the CSM leadership team

Qualification

Digital advertisingExcelPowerPointMedia planningMultitaskingCommunicationOrganizational skillsTeam playerAttention to detail

Required

2-4 years' experience required
familiarity with digital advertising and its relationship with traditional advertising
Experience with Excel
Experience with PowerPoint
Strong verbal and written communication skills
Ability to manage the needs of multiple stakeholders and adhere to timelines
Direct and frequent communicator
Process-oriented with excellent organizational skills
Independent and driven to succeed
True team player: takes full accountability for assigned tasks and believes in the importance of adhering to and communicating deadlines
Possesses an eye for details and takes pride in the materials he/she creates

Preferred

media planning or buying experience a plus

Company

Samsung Electronics

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Samsung Electronics is a technology company that engages in consumer electronics, IT and mobile communications, and device solutions.
dateFounded in 1969
location
Seoul, Seoul-t'ukpyolsi, KOR
people-size10001+ employees
web-link
https://www.samsung.com

Funding

Current Stage
Public Company
Total Funding
$4.75B
Key Investors
U.S. Department of Commerce
2024-04-15Grant· $4.75B
2023-01-10Post Ipo Equity
1975-06-11IPO

Leadership Team

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Boo-Keun Yoon
President & CEO
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Jong Hee Han
Vice Chairman & CEO

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Company data provided by crunchbase