Integrated Fresh Solutions · 1 week ago
Kool Logistics Account Manager
Swedesboro, NJ
Full-time
Onsite
Entry, Mid Level
$55K/yr - $70K/yr
2+ years expIntegrated Fresh Solutions is a company focused on providing transportation solutions, and they are seeking an Account Manager to support customer load and revenue targets. The role involves developing long-term relationships with customers, ensuring successful delivery of services, and achieving growth targets while maintaining customer satisfaction.
DeliveryLogisticsTransportation
Hiring Manager
Kristy (Calder) Wells
Responsibilities
Solicit potential and existing carriers to cover customer orders
Dispatching, Tracking and Tracing of shipments with carriers once loaded and relaying information to customers, to ensure issues are resolved timely and customers updated
Maintaining existing customer relationships with the goal of growing the volume of business with key customers
Operate as the lead point of contact for all matters specific to customers assigned
Develop a trusted advisor relationship with account contacts
Identify and grow opportunities and collaborate with sales teams to ensure growth as budgeted
Prospect, develop, and manage new customers
Have competent understanding of how transportation systems operate, including order process, updates, and claim management
Support of A/R functions to ensure timely payment of service
Achieve budgeted targets for cases/loads and profit by assigned customers
Ensure the timely and successful delivery of our solutions according to customer needs and expectations through timely and frequent communication
Present new items/services to customers monthly
Ensure contract exceptions are followed up with customer. Report non-complying contract customers to Operations Manager
Visit assigned customers as necessary to solicit sales opportunities and perform annual business reviews for larger customers
Communicate with the Branch Manager as needed to update situations of concerns or to ask questions regarding an unknown area of responsibility
Have competent understanding of how various company software operates, with knowledge of the order process and reporting options
Communicate with sales team within division and outside to collaborate for opportunities
Qualification
Required
Positive attitude
Confident and persistent
Creative ability and imagination
Ability to work under pressure
Excellent communication skills and presentation in both a group setting and on the phone
Command of PC Windows environment including Microsoft Office
Demonstrates a high level of interpersonal skills to effectively communicate and present information to management, employees, corporate personnel, and vendors/suppliers
Excellent analytical, problem resolution, negotiating and project management skills
Strong organizational skills, and the ability to successfully manage multiple tasks and priorities to meet established and changing deadlines
Preferred
Sales & Customer Service: 2 years
McLeod Software: 1 year
Associate degree
Bilingual, Spanish a plus
Benefits
Health, dental and vision insurance
Retirement plan
Paid time off
Company
Integrated Fresh Solutions
Integrated Fresh Solutions is a produce company that focus on dry vegetables and tomatoes produce transportation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Garry Rowe
President and CEO
Company data provided by crunchbase