CareSource · 1 day ago
REMOTE - Health Plan Sales Associate II - R11630
United States
Full-time
Remote
Mid Level
$41K/yr - $66K/yr
3+ years expCareSource is a healthcare organization focused on providing quality health plans. The Health Plan Sales Associate II is responsible for educating consumers about CareSource products, generating enrollment leads, and facilitating growth in enrollment for the CareSource plan.
Health CareMedicalNon Profit
Responsibilities
Assist prospective members with selecting and enrolling in the CareSource exchange health plan by educating members on our benefits and services, educating members on plan premiums, co-pays and coinsurance, answering all Healthcare Exchange inquiries, assisting with the application process for enrollment., serving as a subject matter expert on CareSource exchange healthcare plans and product lines
Assist members with navigating the healthcare system by educating members on our benefits and services, ordering member ID cards, resolving pharmacy inquiries, resolving escalated member complaints, consulting with support departments for expedited resolution, and informing members of premium payment options
May be required to make proactive outbound sales calls based on identified leads or campaigns to our prospective members to assist them with enrolling in the CareSource Just4Me product
Ensure all HIPAA and State/CMS requirements and regulations are adhered to at all times
Maintain complete and accurate documentation of all communications with members and prospective members
Ensure all HIPAA guidelines are adhered to on every interaction
Ensure PCI compliance while processing payment requests
Maintain regulatory knowledge for compliance to ODI, CMS, and CareSource requirements
Build and strengthen member relationships by providing world class customer service
Maintain knowledge and understanding of all processes and procedures
Research, follow up, and resolve all open/pended issues in a timely manner to ensure member satisfaction
Make contact with potential members and successfully quote their insurance premiums
Build long-term relationships with members
Service and provide information regarding applicable changes to their policy
Adhere to all departmental and company policies and procedures
Perform any other job related instructions, as requested
Qualification
Required
High School Diploma or General Equivalency Degree (GED) required
Minimum of three (3) years of customer service, sales support or other related experience is required
Current, unrestricted State Insurance license in Accident and Health in state of practice within state(s) of assigned territory is /are required or ability to achieve license(s) within 30 days of hire
Certification Requirement within state(s) of assigned territory: If a Federally-Facilitated Marketplace (FMM) State, certification from the Health Insurance Marketplace and annual recertification each year thereafter is required
Computer proficiency with knowledge and experience in a Windows environment
Typing speed of 35 words per minute (WPM)
Strong written and verbal communication skills
Professional phone etiquette
Proper use of grammar
Ability to work in a fast paced environment
Adaptable to a constantly changing environment
Customer service experience
Solid self-management and time management skills
Ability to work effectively independently and within a team environment
Critical thinking and listening skills
Decision making and problem solving skills
Demonstrates confidence and positivity
Sales skills to meet enrollment objectives
Professional telemarketing skills
Preferred
Associate's degree or equivalent years of relevant work experience is preferred
Commercial insurance sales experience is preferred
Benefits
You may qualify for a bonus tied to company and individual performance
A substantial and comprehensive total rewards package
Company
CareSource
CareSource provides managed care services to Medicaid beneficiaries.
1001-5000 employees
H1B Sponsorship
CareSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (39)
2023 (35)
2022 (21)
2021 (37)
2020 (28)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
FHLB Cincinnati
2026-01-17Grant
Leadership Team
Erhardt Preitauer
President & Chief Executive Officer
Jason Bearden
Market President and CEO, Georgia
Recent News
2026-01-18
Dayton Daily News
2025-12-17
Company data provided by crunchbase